About
Senior QA/SDET with 8+ years delivering high-quality releases across E-commerce, Healthcare, and Mortgage - specializing in API automation, backend validation, and building test frameworks that reduce defect leakage. Skilled in designing and executing end-to-end testing strategies for SaaS and cloud-based solutions using Azure, API automation, and strong SQL validation and leveraging deep knowledge of Agile/Scrum practices. Hands-on with Agile/Scrum teams, BDD (Gherkin), and modern test management tools (Azure DevOps, JIRA-Zephyr, HP QC/ALM), with a track record of improving test coverage, reducing defect leakage, and supporting high-quality, on-time releases.
Skills & Expertise (40)
Work Experience
Sr. Software QA Engineer
Savitr Software Services Pvt Ltd, CBRE
Oct 2025 - Present
Owning backend and API testing for enterprise SaaS platforms used by global commercial real estate clients, ensuring reliability and data accuracy across multi-tenant environments. Building and maintaining API test suites using Postman/Swagger, covering positive/negative, regression, and integration scenarios for internal and third-party services. Performing database testing with complex SQL queries to verify UI–DB consistency, business rules, financial calculations, and reporting accuracy. Using Splunk logs to investigate backend issues, correlate failures with test runs, reducing mean-time-to-resolution by 30% and proactively identify defects in lower and production-like environments. Managing test planning, execution, and defect lifecycle in Azure DevOps, linking requirements, test cases, and bugs for full traceability. Collaborating with developers, BAs, and product owners in Agile/Scrum ceremonies (stand-ups, refinement, sprint planning, retrospectives) to clarify acceptance criteria. Delivered sign-off email reports and Confluence documentation for every production release, ensuring stakeholder alignment and audit readiness.
Sr. Software Test Engineer
Best Wishes eStores Pvt Ltd
Mar 2017 - Jan 2019
Tested E-commerce web and mobile applications, covering product, cart, checkout, payment, and order management workflows. Develop and executed functional, regression, smoke, and sanity tests across different browsers and devices. Performed UI and usability testing to verify layout, responsiveness, and user experience. Conducted basic API and database validation to ensure correct pricing, offers, inventory, and order status across systems. Reported and tracked defects using JIRA, working with developers and product owners to prioritize and resolve issues. Supported UAT and production verification during major feature releases.
Software Test Analyst II
Black Knight India Solutions Pvt Ltd
Feb 2019 - Aug 2021
Worked on mortgage domain applications such as Expedite Close, focusing on secure document exchange electronic (Delivery, Consent, Signature, Closing, etc.) for major U.S. banks (Chase, Citibank, Union Bank, Wells Fargo). Created and performed end-to-end test cases across multiple user roles (Super Admin, Client Admin, Recipient), covering complex multi-step workflows. Performed functional, regression, and integration testing to ensure compliance, data accuracy, and robustness of mortgage processes. Logged and tracked defects in HP QC/ALM/JIRA, working closely with developers and BAs to reproduce, prioritize, and verify fixes. Contributing BDD scenarios in Gherkin to capture business behaviour and support shared understanding between QA, Dev, and Product teams.
Sr. Software Engineer - QA
Encora Digital India Pvt Ltd
Aug 2021 - Oct 2025
Led QA activities for web and backend applications across E-commerce, Healthcare, and other domains, covering functional, regression, integration, and UAT testing. Planned detailed test scenarios and test cases from user stories and requirements, ensuring full coverage of positive, negative, and edge cases. Developed and maintained Selenium WebDriver and Reflect app automation using TestNG, POM, and data/keyword-driven frameworks to reduce manual regression effort. Implemented BDD scenarios (Cucumber/Gherkin) and coordinated with developers to integrate them into automation suites. Performed REST API testing with Postman/Swagger to validate endpoints, payloads, status codes, and error handling. Executed database testing on SQL Server/MariaDB/Postgres to validate CRUD operations, stored procedures, triggers, and complex business logic. Used JIRA (Zephyr) for test planning, execution tracking, defect reporting, and test status communication. Participated in sprint planning and estimation, providing QA input on risk, test effort, and acceptance criteria.
