About
Data-driven professional with experience in Research Analytics, Workforce Management, Reporting, and Business Operations. Skilled in Advanced Excel, Google Sheets, Power BI, SQL, Data Analysis, Dashboard Creation, and KPI Reporting. Experienced in analyzing operational and business data, creating reports, identifying trends, and supporting data-driven decision making. Strong analytical, problem-solving, and stakeholder communication skills with a passion for Data Analytics, Business Intelligence, and Research.
Skills & Expertise (34)
Work Experience
Research Analyst
Shore Group Associates
May 2026 - Present
Conducting data-driven research and analysis to identify business trends and actionable insights. Performing secondary research using multiple data sources to support strategic decision-making. Building and maintaining dashboards and reports using Advanced Excel and Power BI. Managing end-to-end data validation and ensuring accuracy of research outputs. Preparing stakeholder reports and business presentations with key findings and recommendations. Analyzing large datasets to uncover patterns, trends, and performance indicators. Collaborating with cross-functional teams to support reporting and research requirements.
Workforce Management (WFM) Analyst
Genpact
Jul 2024 - Jul 2025
Monitored real-time operations and schedule adherence to maintain operational efficiency. Prepared daily, weekly, and monthly performance reports using Excel and Google Sheets. Managed workforce tracking, attendance monitoring, and queue management activities. Supported service level management and operational performance targets. Analyzed operational data to identify trends, risks, and process improvement opportunities. Collaborated with stakeholders to improve reporting accuracy and workflow efficiency. Utilized analytical and problem-solving skills to support business decisions in a fast-paced environment.
Education
Bachelor of Technology (B.Tech) – Computer Science Engineering - JK Institute of Engineering
- 2024 · Afghanistan
Certifications
Data Analytics Virtual Internship Program
Decodelabs · 2026
Excel Essential Training (Microsoft 365)
LinkedIn Learning Community · 2025
Machine Learning Using Python and SKLearn
DevTown · 2023
Data Science Foundation
Great Learning · 2023
Data Analytics on AWS
Amazon Web Services (AWS) · 2023
Power BI: Dashboards for Beginners
LinkedIn Learning Community · 2023
Core Java
Internshala · 2022
Data Visualization Using Python & Seaborn
Developer Students · 2022
Interested in this developer?
Profile Score Breakdown
Profile Overview
Skills (34)
Click a skill to find developers with the same skill