Viki Maharana
Frontend Developer
About
IT professional with 2+ years in technical support, database administration, and systems monitoring, transitioning into frontend development. Skilled in HTML5, CSS3, JavaScript, and Git, with hands-on project experience building responsive web interfaces. Brings strong troubleshooting, attention to detail, and cross-team communication from prior technical roles.
Skills & Expertise (15)
Work Experience
Process Monitoring Executive
Global eContent Private Ltd.
Jan 2026 - Mar 2026
Script Execution, Monitor progress of running script, Data uploading, Server health monitoring, Report monitoring, communicate with team members on possible issues and resolution.
Desktop Support Engineer
ITCONS e-Solutions Ltd.
Nov 2025 - Dec 2025
Install, configure, and maintain desktops, laptops, printers, and peripheral devices. Troubleshoot hardware, software, network, and operating system issues. Provide technical support to users via phone, email, remote access, or in person. Install, update, and troubleshoot Windows, macOS, and common business applications. Set up user accounts, email accounts, and access permissions. Configure and support Microsoft Office, Outlook, VPN, and collaboration tools.
Desktop Support Engineer
Aforeserve.com Ltd.
Sep 2025 - Nov 2025
Install, configure, and maintain desktops, laptops, printers, and peripheral devices. Troubleshoot hardware, software, network, and operating system issues. Provide technical support to users via phone, email, remote access, or in person. Install, update, and troubleshoot Windows, macOS, and common business applications. Set up user accounts, email accounts, and access permissions. Configure and support Microsoft Office, Outlook, VPN, and collaboration tools.
Desktop Support Engineer
Tech Mahindra Business Services
Aug 2021 - Sep 2022
Install, configure, and maintain desktops, laptops, printers, and peripheral devices. Troubleshoot hardware, software, network, and operating system issues. Provide technical support to users via phone, email, remote access, or in person. Install, update, and troubleshoot Windows, macOS, and common business applications. Set up user accounts, email accounts, and access permissions. Configure and support Microsoft Office, Outlook, VPN, and collaboration tools.
Database Administrator
ICICI Prudential Life Insurance Company Ltd.
Nov 2020 - Apr 2021
Create and maintain databases, tables, indexes, and views. Monitor database performance and optimize queries. Perform regular database backups and recovery. Ensure data security by managing users, roles, and permissions. Troubleshoot database errors and resolve performance issues.
Education
BSc.IT Graduate - Mumbai University
- · Afghanistan
HSC - Maharashtra State Board
- 2016 · Afghanistan
SSC - Maharashtra State Board
- 2014 · Afghanistan
Certifications
Certificate of Completion by Wipro DevOps Engineer / DevOps Lead / DevOps Architect - AWS Contest
TechGig.com · 2023
Participation in ViredConquer - Tech Challenge Hackathon
TechGig.com · 2023
Information Security Annual Training (INFOSEC IQ)
· 2021
TechGig Code Gladiators
· 2021
Microsoft Technology Associate (MTA)
· 2019
Security Fundamentals Basic Networking
Traintech IT Education · 2018
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Skills (15)
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