Skills & Expertise (12)
Work Experience
Freelancer
Adriders LLP
08-2025 - Present
Manage social media accounts across Meta (Facebook/Instagram) and YouTube in a remote capacity. Oversee digital funnels including content distribution, email campaigns, and direct message (DM) interactions. Deliver customer service via comments and DMs to maintain positive brand reputation. Handle conflict resolution and implement crisis response strategies when negative feedback or issues arise. Build and document Standard Operating Procedures (SOPs) for repeatable and efficient social media delivery.
Sales Engineer
Way Infotech Solutions Pvt Ltd
07-2024 - 07-2025
Implemented WMS and ERP solutions to optimise warehouse and inventory management. Provided technical sales consultation for barcode scanners, RFID, mobile computers, and printers. Detected fraud by tracking digital footprints, uncovering 100+ fraudulent signups monthly. Led dispute management by analysing transaction evidence to challenge illegitimate chargebacks and protect revenue.
Senior Executive Marketing
Rein Games Pvt Ltd
07-2023 - 07-2024
Prospecting, building relationships, product knowledge, negotiation, closing sales, and sales reporting. Delivered customer service and conducted market research to support business growth. Managed chargebacks in compliance with Visa/MasterCard rules, recognising fraud patterns and performing root cause analysis.
Cyber Security Intern
Digit Defence
03-2025 - 08-2025
Conducted POC projects and client assignments in offensive/defensive security. Performed vulnerability assessments, penetration testing, and audits using Burp Suite, NMAP, Wireshark, Metasploit, Kali Linux. Identified and mitigated threats through structured methodologies and documented processes. Collaborated with teams/clients, delivering actionable security insights.
Production Manager
Himalaya Cordyceps Farming
02-2021 - 07-2023
Managed indoor farming operations, optimizing environmental conditions to ensure consistent yield and product quality. Supervised end-to-end production processes including drying, packaging, and quality control to maintain industry standards. Oversaw client relationship management, building trust and ensuring timely delivery of products to key partners.
Education
Bachelors Of Technology (ECE)
2012 - 2016 · India
Interested in this developer?
Profile Score Breakdown
Profile Overview
Availability Details
Visa Status
No Visa
Relocation
Open to Relocation