About
Highly motivated Pre-Final Year Computer Science Engineering student with 1 year of practical full-stack development experience from academic projects and internal tooling. Possesses a strong foundation in scalable systems design, REST APIs, and automation.
Skills & Expertise (3)
Work Experience
Junior Tech Support Engineer
Atrina Technologies
12-2024 - 12-2025
Developed internal REST APIs to replace direct database access, improving consistency and maintainability of support operations. Enhanced automation workflows and cron-based processes, reducing recurring manual tasks from 20-30 mins to 3-5 mins and minimizing operational errors. Managed client-side production databases end-to-end, including handling downtime scenarios, performing DB changes, and assisting engineering teams during critical incidents. Built standardized operational workflows, ticketing processes, and documentation, ensuring high efficiency and reliability as the sole support engineer responsible for customer-impacting queries.
Education
B. Tech
2022 - 2026 · India
XII
2020 - 2022 · India
X
2019 - 2020 · India
Certifications
No certifications added yet
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Relocation
Open to Relocation
