About
Results-driven Data Analyst with 3+ years of core analytics experience and 4 years in data-intensive operations. Expert in SQL, Power BI, Excel, and Python for data cleaning, exploratory analysis, and dashboard automation, with a proven ability to interpret large, complex datasets into actionable insights that drive process optimization and strategic planning. Demonstrated track record in reporting automation, root-cause analysis, and KPI tracking while collaborating with cross-functional teams to strengthen data-driven decision-making. Experienced problem solver, continually curious and committed to delivering strategies that bridge technical metrics with meaningful business outcomes.
Skills & Expertise (35)
Work Experience
Quality & Reporting Analyst
Firstsource Solutions
Sep 2022 - Feb 2026
Designed and maintained Power BI dashboards used by 8 managers to track AR aging, productivity, and revenue KPIs. Performed deep-dive audits and validation checks ensuring 99% reporting accuracy. Transformed complex quality metrics into digestible visual reports for business stakeholders, ensuring 100% alignment between technical data and business goals. Identified critical operational bottlenecks and influence decision-making that contributed to 12% revenue improvement. Performed root-cause investigations and trend analysis on large datasets containing 50k+ rows that improved resource allocation efficiency by 10%. Partnered with cross-functional teams to identify performance gaps and improve KPI visibility across operations.
AR Associate
MS Solutions
Sep 2018 - Mar 2021
Managed high-volume data processing tasks ensuring accuracy and compliance with reporting standards. Assisted in month-end performance summaries, identifying critical gaps in the revenue cycle to support management planning. Maintained data integrity through validation, quality checks, and documentation of data definitions and workflows.
AR Analyst
Logix Health Solutions
Apr 2021 - Aug 2022
Extracted and analyzed Accounts Receivable (AR) datasets to identify payment delays, denial trends, and payer behaviour patterns using advanced Excel. Delivered insights that directly contributed to 8% reduction in the denial backlog and improved collection efficiency. Collaborated with operations teams to implement corrective actions based on analytical findings.
Education
B.Sc in Computer Science - Manonmaniam Sundaranar University
2015 - 2018 · Afghanistan
Certifications
Professional Certificate in Data Analysis & ML
· 2026
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Citizen
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Open to Relocation
