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viraj parikh

Mumbai Full-time 60 · Good

About

No bio added yet

Skills & Expertise (42)

Threat Detection Advanced

8.3/10

Years Exp

VAPT Advanced

8.1/10

Years Exp

Network Scanning Advanced

8.0/10

Years Exp

Phishing Analysis Advanced

7.9/10

Years Exp

Nmap Advanced

7.8/10

Years Exp

Sumo Logic Esxi Python for Security Incident Response Collaborative Analytical Thinker Problem-Solver Proactive Adaptable Strong Communication Time management Leadership Quick learner Django Flask RESTful APIs AWS IAM vSphere Encryption Vulnerability Assessment Nessus traffic analysis WIRESHARK Suricata honeypots SIEM Microsoft Sentinel Secure Network Design Security Documentation Malware Analysis Secure API Development Security Automation Web App Security Burp Suite AD Management Agile Scrum

Work Experience

Omni Manager

Walmart Canada

Sep 2022 - Feb 2025

Provided comprehensive technical support to customers, troubleshooting issues and resolving them efficiently. Assisted customers in navigating technical aspects of products or services to ensure they obtained exactly what they needed. Collaborated with customers to address technical challenges related to order placement, tracking, or product specifications. Offered customer assistance to resolve issues effectively.

Network Engineer Level 1

Future Focus Infotech Ltd

May 2025 - Present

Monitored and maintained telecom systems and network infrastructure, ensuring high uptime and swift resolution of faults and abnormal conditions reported via ticketing tools. Participated in 24/7 rotating shift operations as Shift Engineer, handling daily network maintenance, KPI monitoring, and escalating critical incidents to senior engineers. Handled customer queries and complaints related to network connectivity, coordinating with cross-functional teams to ensure timely resolution and improved customer satisfaction. Leveraged network monitoring tools to track system performance, identify vulnerabilities in network configurations, and support vendor-assisted on-site device installations.

Jr. Python Developer

D’Bugged Programmers

Mar 2022 - Aug 2022

Developed and integrated RESTful APIs to enhance application functionality and enable seamless communication between client and server. Hands-on experience using web frameworks like Django and Flask to develop robust web applications. Demonstrated the capacity to design and improve robust, scalable, and secure web-based applications using Python. Experienced in Agile/Scrum environments, collaborating with teams to deliver iterative and customer-focused software solutions.