About
Techno-business leader with 17+ years of combined experience spanning technology delivery, business consulting, and AI/ML solution development. A 10-year strong experience in technology consulting and AI/ML solutioning — 4.2 years architecting production AI/ML and GenAI systems for global enterprises, preceded by 5.8 years applying data-driven, analytics-led consulting (BI, predictive forecasting, ML-backed solution design) at an enterprise EPM/AI platform leader. Currently building and deploying production-grade AI/ML and Generative AI systems (LLM, RAG, LangChain, LangGraph) for global enterprise clients across payments, telecom, and e-commerce. An Executive MBA from IIM Indore. Adept at bridging technical teams and business stakeholders to deliver measurable outcomes; PMP-certified in program and delivery management.
Skills & Expertise (72)
Work Experience
AI/ML Engineer — AI/ML Scientist
Virtusa Technology
May 2022 - Present
Leading AI/ML and GenAI solution delivery for global enterprise clients across Payments, Telecom OSS/BSS, and E-commerce Intelligence domains. Own end-to-end delivery of AI/ML solutions for enterprise clients — translating business requirements (fraud detection, churn prediction, network fault prediction, customer risk scoring) into deployed, production-grade systems. Led design and delivery of a Payment Intelligence platform (TrustCommerce, USA), building fraud detection, chargeback prediction, and intelligent payment-routing capabilities using ML/DL models integrated via FastAPI. Directed the Network Intelligence as a Service (NIaaS) engagement for Mavenir (USA) — predictive maintenance, alarm correlation, and root-cause analysis for telecom OSS/BSS operations. Delivered the AMSI e-commerce intelligence platform for Hermes (USA), covering recommendation engines, customer segmentation, and fraud detection. Built and scaled ETL/data pipelines (PySpark, Spark SQL) and ML pipelines from data acquisition through model deployment, applying regression, classification, clustering, and deep-learning techniques. Introduced GenAI capabilities (RAG, LangChain, LangGraph, Prompt Engineering, Fine-Tuning) into client engagements, positioning delivery ahead of standard ML offerings. Applied statistical modelling and validation rigor (multivariate analysis, PCA, ROC/K-fold cross-validation) to ensure model reliability before production rollout. Built reporting/dashboarding layers (Tableau, PowerBI) alongside ML pipelines to keep business stakeholders and decision-makers directly informed of model outcomes.
Pre-Sales & BI Consultant
Board Software (India) Pvt. Ltd.
Apr 2016 - Nov 2021
Led BI/CPM pre-sales strategy and AI/ML-powered demos & POCs for enterprise planning platforms, translating agentic AI capabilities — anomaly detection, automated forecasting, scenario simulation — into tailored value propositions for finance, supply chain, and merchandising stakeholders. Designed BI/CPM demos for prospects during discovery and technical evaluation stages. Architected proof-of-concept environments integrating large-scale external datasets, enabling driver-based, data-backed decision-making before purchase. Built and maintained trusted relationships with senior stakeholders across the sales cycle, directly supporting deal closures and long-term account credibility. Positioned explainable AI & governance frameworks in customer conversations role-based access to address enterprise buyers' trust, security, and compliance concerns. Delivered scenario-based forecasting demos (baseline/optimistic/pessimistic modelling) and hypothesis-testing to directly influencing deal progression and technical win rates. Delivered end-to-end BI solutions from proof-of-concept through implementation — ETL, data collection/processing, database design. Authored RFP/RFQ/RFI proposals, training content, led UAT and end-user mentoring.
Business Coordinator
Maharashtra Minerals Pvt. Ltd.
Mar 2015 - Mar 2016
Directed strategic planning and business case preparation for a ₹40 Cr beneficiation plant project, aligning stakeholders on scope, risk, and ROI. Acted as liaison between leadership and cross-functional teams (marketing, business development, QA), driving business excellence and compliance initiatives. Owned stakeholder communications and status reporting across the project lifecycle.
Sub Engineer
BMC
Mar 2007 - Aug 2013
Managed full project lifecycle (initiation through closure) for infrastructure/equipment projects — scope, WBS, schedule, budget, and quality. Led procurement and vendor tendering, including specifications, RFQs, and annual budget planning tied to project schedules. Coordinated cross-functional stakeholders and managed SAP MM processes (PR, RFQ, PO, goods movement) for operational and procurement delivery.
Education
MSc in Sport Business Management - Sheffield Hallam University
- 2022 · Afghanistan
One Year Full Time MBA - Indian Institute of Management (IIM), Indore
- 2014 · Afghanistan
Advanced Program in Business Analytics - McCombs School of Business, University of Texas at Austin
- 2014 · Afghanistan
Bachelor of Engineering, Mechanical Engineering - Shivaji University
- 2005 · Afghanistan
Certifications
PMP Certified Professional
· 2015
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