About
Business Analyst and BI Developer with 2 years of dedicated BA experience backed by 10 years of operational expertise across healthcare, training, and workforce functions. Delivers enterprise Power BI solutions used daily by 30+ leadership stakeholders — translating ambiguous business requirements into audit-ready, real-time analytics products. Experienced in requirements elicitation, gap analysis, stakeholder management, and iterative feedback-driven delivery. Currently formalising Agile/Scrum knowledge through PSM I preparation. Combines BI execution with applied AI and deep domain knowledge to drive operational decisions across sectors.
Skills & Expertise (32)
Work Experience
BI Developer & Business Analyst
OG Healthcare (Infosense Technologies)
Oct 2024 - Present
Conduct end-to-end requirements elicitation with CEO, senior management, and department heads — using interviews, workshops, and document analysis to translate operational needs across HR, Compliance, L&D, and Workforce functions into Power BI solutions used daily by 30+ stakeholders. Delivered End-to-End HR Analytics solution across 20+ data tables — covering employee lifecycle, attendance, attrition trends, recruitment pipeline (sourcing → time-to-hire), and L&D participation — replacing ~20 hrs/week of manual Excel reporting (~0.5 FTE recovered) and surfacing data-driven HR interventions for leadership. Performed gap analysis (AS-IS → TO-BE) across reporting functions; documented business requirements, obtained formal stakeholder sign-off before each development cycle, and managed post-approval scope changes through a structured change request process. Architected Compliance & Governance Dashboard (HIPAA, POSH, MRP) supporting successful external audits; delivered Training Performance and University Training Analytics dashboards adopted by leadership for weekly operational decisions. Developed data models using star schema design — managing Power Query transformations, data type corrections, missing value resolution, and relationship mapping across 20+ tables to ensure BI-ready, accurate outputs. Currently leading an AI-augmented Weather & Traffic Operations Analytics initiative using Claude (Anthropic) — correlating real-time external data with workforce KPIs (attendance, shift coverage, productivity) to enable proactive staffing decisions; demonstrates cross-sector analytical capability beyond core domain. Conducted UAT sessions with business stakeholders — validating dashboard visuals against agreed acceptance criteria and cross-checking key metrics against source data before go-live.
Trainer & Analytics Specialist
OG Healthcare (Infosense Technologies)
Aug 2018 - Oct 2024
Identified data-quality and reporting visibility gaps — transitioning from training delivery into structured BI development; designed performance trackers for onboarding cycles, skill audits, and capacity planning that became the foundation for current enterprise dashboards. Led training delivery for freshers and experienced hires across medical scribing, coding, and documentation — building deep operational fluency that now directly informs every requirements elicitation conversation.
Training Performance Specialist & Medical Documentation Specialist
OG Healthcare (Infosense Technologies)
Jan 2016 - Jan 2018
Built strong domain foundation across clinical documentation, trainee performance tracking, and US healthcare workflows — operational knowledge that differentiates BA requirements conversations across any people-heavy or operations-heavy business.
Education
M.E. — Computer Science & Engineering - Annamalai University
- 2014 · Afghanistan
B.E. — Information Technology - Annamalai University
- 2010 · Afghanistan
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Skills (32)
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