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Skills & Expertise (23)
Work Experience
Junior Support Engineer
UnifyCx
Sep 2024 - Mar 2025
Worked as a Junior Support Engineer providing technical support for client websites, domains, hosting services, and email platforms in a production environment. Diagnosed and resolved website-related issues including downtime, configuration errors, performance issues, and accessibility problems across multiple client environments.
LMS Support Engineer
Yaticorp
Jun 2025 - Present
Working as an LMS Technical Executive responsible for administration and day-to-day operations of the Learning Management System (LMS), ensuring reliable access and smooth learning experiences for users. Managed course creation, content uploads, user enrollment, access permissions, and troubleshooting of LMS-related issues for learners and instructors.
Intern
Evolute-IQ
Feb 2024 - Apr 2024
Completed an internship focused on intelligent business automation and low-code application development using the EvoluteIQ (EIQ) Intelligent Business Platform. Gained practical exposure to enterprise automation concepts, workflow orchestration, and digital process modeling in real-world business scenarios. Worked on a project to design and implement a Tea Shop Order Management System using the EIQ Intelligent Business Platform.
Education
Bachelor of Engineering in Computer Science and Engineering - Sahyadri College of Engineering and Management
2020 - 2024 · Afghanistan
Certifications
Certification of Work Experience
UnifyCx · 2025
Internship Certification
Evolute-IQ · 2024
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Skills (23)
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