About
Detail-oriented Data Analyst (Google Certified) with 5+ years of cross-functional operations experience. Specializes in building end-to-end data solutions using SQL, Python, and Tableau, resulting in clear, actionable insights—such as identifying and resolving a critical 95% SLA breach across 22,000+ premium-tier shipments. Proficient in the full data analysis lifecycle, from ETL and statistical modeling to interactive dashboard development and structured business reporting for technical and non-technical stakeholders.
Skills & Expertise (29)
Work Experience
Student Support Lead — Admissions & Scholarships
SecureMyScholarship
Nov 2024 - Dec 2025
Collected, organised, and maintained accurate data for 150+ concurrent application pipelines in HubSpot CRM — ensuring data integrity and data governance across student records, documentation timelines, and multi-market application status tracking. Analysed application pipeline data to identify processing bottlenecks and generated weekly performance reports for senior stakeholders — supporting data-driven operational decisions and contributing to measurable improvements in cross-functional team workflows. Acted as primary data liaison across students, lenders, and internal teams — gathering business requirements, resolving data discrepancies, and maintaining consistent on-time processing rates across all markets using critical thinking and problem-solving skills.
Admission Counsellor — Overseas Education & Applications
Jamboree Education
May 2022 - Nov 2024
Managed and tracked data across 200+ active application records simultaneously in a high-volume environment — coordinating documentation workflows and cross-functional follow-ups to maintain on-time submission rates above 95%. Evaluated student academic profiles against structured admission criteria, producing data-backed recommendations that informed pathway decisions and improved placement outcomes across multiple overseas education markets. Monitored application funnel metrics and conducted ad hoc analysis to identify stage-level drop-off patterns — surfacing process improvement opportunities and reducing average application turnaround time.
Web Designer — Corporate Website & Content Management
Universal Metal Refinery Co.
Nov 2020 - Jan 2022
Ensured data accuracy and visual consistency across all digital touchpoints — applying strong attention to detail and process optimisation to deliver a functional, current, and professionally maintained web presence.
Education
Bachelor of Science in Information Technology - William Carey University
2015 - 2018 · Afghanistan
Certifications
Google Data Analytics Professional Certificate
Coursera · 2026
Python 3 Programming Specialization
Coursera · 2026
Google Analytics Certification
Skillshop · 2026
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Skills (29)
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