Waris Dar

Manager (Technical)

Srinagar, Jammu & Kashmir, India 5+ yrs exp 81 · Excellent

About

Results-oriented Manager (Technical) with expertise in Business Administration, Technical Operations, and Project Management. Proven track record of driving impactful results at Firstouch Solutions and Kashmir Renewable Energy by combining technical workflows, CRM optimization, and network infrastructure management. Adept at leading cross-functional teams, managing government/banking portals, and executing research-backed, customer-centric strategies.

Skills & Expertise (6)

Project Management Intermediate

7.5/10

Years Exp

Client Relationship Management Intermediate

7.5/10

Years Exp

Data Visualization Intermediate

6.5/10

Years Exp

Sales Management Intermediate

6.5/10

Years Exp

Data Modeling Intermediate

6.0/10

Years Exp

Service

Work Experience

Manager (Technical)

Firstouch Solutions

Oct 2024 - Present

Spearhead technical projects within the Signage Player sector for J&K Bank branches, overseeing end-to-end hardware deployment and operational efficiency. Bridge technical workflows with installation insights to enhance project delivery speed, hardware reliability, and client satisfaction. Coordinate cross-functional team initiatives to streamline technical support, troubleshooting, and ongoing system maintenance.

Financial Advisor

SBI Life Insurance Co. Ltd.

Apr 2023 - Aug 2024

Provided strategic financial consulting and tailored life insurance solutions to a high-volume client portfolio. Cultivated long-term client relationships and expanded portfolio reach through proactive networking and client advisory.

Operations & Customer Support Specialist

Kashmir Renewable Energy Pvt. Ltd.

Feb 2021 - Mar 2023

Managed official online portals including the National Portal, Bank Jan Samarth documentation, and DCR Certification processing. Maintained real-time CRM updates, lead pipelines, and installation tracking to maximize operational transparency. Handled customer query redressal, organized marketing campaigns, and arranged site inspections while liaising directly with the Power Development Department (PDD). Conducted targeted market research and campaign evaluations to support data-driven organizational growth strategies.