About
4+ years of experience in Software Quality Assurance specializing in Manual Testing, Database Testing, and Telecom domain applications. Strong expertise in Software Testing Life Cycle (STLC), Defect Life Cycle, and Agile/Scrum methodologies with hands-on participation in all sprint ceremonies. Proven ability to design, execute, and maintain comprehensive test strategies, test cases, and defect tracking processes to ensure high-quality software delivery. Skilled in validating complex backend systems using SQL, Cassandra DB, and log analysis tools to ensure data accuracy and system reliability. Experienced in API validation, and end-to-end testing using Postman, Kibana, and server tools such as WinSCP and PuTTY. Strong analytical and troubleshooting skills with demonstrated success in identifying critical defects, improving test coverage, and supporting release stability. Collaborating with cross-functional teams including developers, business analysts, and stakeholders to ensure requirement clarity and delivery excellence. Recognized for consistently delivering high-quality testing results within deadlines and receiving business appreciation for testing excellence.
Skills & Expertise (32)
Work Experience
Software Engineer (QA Manual)
HCL Tech
Mar 2022 - Dec 2023
VZ Engage is Verizon’s internal lead engagement and sales acceleration program/tool used by Verizon retail and sales teams to manage marketing-generated and prospect leads more effectively. It’s designed to drive revenue by proactively contacting potential customers, nurturing interest, and converting them to sales opportunities. Leads come in from multiple sources (marketing campaigns, online interest forms, promotions, store inquiries, indirect partner submissions, etc.). It’s a sales enablement and engagement platform used internally by Verizon reps, managers and partner channels to improve lead conversion and follow-up effectiveness.
Software Engineer (QA Manual)
HCL Tech
Jun 2025 - Dec 2025
Billing Adapter focuses on validating end-to-end customer transactions across Verizon’s ordering, billing systems. This ensured accurate billing behavior and smooth processing of all customer account changes.
Software Engineer (QA Manual)
HCL Tech
Jul 2024 - May 2025
Business 360 is a Verizon internal system tool used for managing sales, customer accounts and service operations which performs customer account inquiries, generate quotes, placing B2B orders and also works on service transactions.
Software Engineer (QA Manual)
HCL Tech
Jan 2026 - Present
Training in Performance Testing for Verizon applications: JMeter Configuration, Script recordings, Parameterization, Correlation, Naming conventions, Enhancements, Assertion, Error handling, Conversion of .har files to .jmx format.
Software Engineer (QA Manual)
HCL Tech
Jan 2024 - May 2024
Just in Time Rating is a Verizon technology initiative designed to move usage rating. JITR enables Verizon to determine how much a customer’s data, voice, or other service usage should be charged as the usage happens by aiming to rate usage by checking the charges applied correctly. These network usage events are collected by a Usage Mediation layer and Usage Broker receives the mediated usage data.
Education
Bachelor of Technology – ECE - JNTU Kakinada
- 2021 · Afghanistan
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