About
Data Analyst with hands-on experience in Python, SQL, Power BI, and Excel through real-world projects and internship training. Strong background in operations and KPI reporting with 4+ years of professional experience. Skilled in data cleaning, visualization, and generating actionable insights to support business decisions. Seeking an entry-level opportunity to contribute to data-driven growth.
Skills & Expertise (37)
Work Experience
Data Analyst Trainee
QUBINEX Technologies
Oct 2025 - Present
Cleaned and transformed 10,000+ retail transaction records using Python and Pandas for analysis. Developed a sales forecasting model using regression techniques to identify revenue trends. Designed an interactive Power BI dashboard to track revenue, YoY growth, and profit margins. Created DAX measures to automate KPI calculations and improve reporting efficiency.
Customer Service Executive
CMA CGM SSC India Pvt Ltd
Jun 2018 - Jul 2019
Handled imports division, supporting customer service operations. Audited discharge bookings and submitted reports to clients. Identified discrepancies between loaded and discharged containers. Reviewed final documents to ensure quality before delivery. Resolved shipment issues with internal teams for smooth delivery.
Network Planner
Tech Mahindra Ltd
Aug 2019 - Mar 2023
Provided floor support to team members, resolving product and process-related queries in real time. Oversee day-to-day operation and ensure tasks are handled and delivered as per SLA. Managing the team's productivity and reporting on a daily basis. Handled escalated Tier-1 customer issues, ensuring quick resolution and high satisfaction. As a Network Planner in E-records, designing FTTC connections from exchange to client site. Consistently maintained top-tier AHT and quality scores across all assigned responsibilities.
Education
Bachelor of Engineering in Mechanical Engineering - Velammal Institute of Technology
- 2017 · Afghanistan
High School Diploma in Bio-Math's - Elite Matriculation hr. sec school
- 2013 · Afghanistan
Certifications
Data Science
ACTE Technologies · 2025
