sonali yadav
Account Manager
About
Motivated and detail-oriented professional with experience in client support and account management. Seeking to contribute my communication and organizational skills to support business operations and deliver excellent client service.
Skills & Expertise (11)
Work Experience
Account Manager
Evitamin Business Consulting Pvt. Ltd.
Present - 6 months
Managed Amazon client accounts including product listings, descriptions, and bullet points. Monitored weekly sales performance and implemented promotional strategies. Conducted competitor research and market analysis.
Junior Process Analyst
WM Logistics
Present - 1.5 years
Handled US and Canada client queries including billing, invoices, installations, and cancellations. Worked with tools such as Salesforce, MAS, BI Calculator, CMT, and PFE Sheets. Communicated with clients daily to resolve operational and service issues.
Education
MBA (Marketing and HR) - Shri Gujarati Samaj Institute of Professional Studies, DAVV
- 2020 · Afghanistan
B.Sc (Microbiology) - PMB Gujarati Science College, DAVV
- 2017 · Afghanistan
Higher Secondary Certificate (HSC) - Bhopal Board
- 2012 · Afghanistan
Secondary School Certificate (SSC) - Bhopal Board
- 2014 · Afghanistan
Certifications
No certifications added yet
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Skills (11)
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