Zuber Beig
Entry-level Information Security Role
About
Detail-oriented professional with experience in compliance-driven operations, case management, and documentation within regulated service environments. Certified Ethical Hacker (CEH) with foundational knowledge of information security threats, vulnerabilities, and risk concepts, along with hands-on exposure to Splunk SIEM for log analysis and security monitoring. Skilled in policy and procedure review, audit evidence support, and accurate documentation, with a strong ability to handle sensitive data and follow structured processes. Seeking an entry-level information security role to support the implementation, maintenance, and continuous improvement of an ISO/IEC 27001–aligned Information Security Management System (ISMS).
Skills & Expertise (23)
Work Experience
Financial Supervisor
ZamZam Residency & Milan Conventions
Oct 2020 - May 2025
Led financial planning, budgeting, and forecasting to support business decisions. Analyzed financial data using Excel, identifying key trends and cost-saving opportunities. Manage the end-to-end procurement process, including vendor selection, contract negotiation, purchase order processing, and ensuring timely delivery of goods and services while optimizing costs and compliance. Developed reports and dashboards for senior management, improving decision-making processes.
Digital Interaction Advisor - SME
24[7].ai
Jun 2025 - Present
Currently working in a customer support organization that handles services for one of the largest US based Omni-channel retailer platforms. My role involves supporting internal customer service agents by guiding them on complex cases, mainly related to charges, billing discrepancies, and order delivery concerns. Help ensure that issues are resolved accurately, within process guidelines, and with a focus on customer experience and compliance. Adept at working in process-driven environments, collaborating with cross-functional teams, and maintaining high quality and audit-ready documentation.
Education
Bachelor of Technology in Electronics and Communication Engineering - Aditya College of Engineering – Jawaharlal Nehru Technological University
- · Afghanistan
