Bizoforce Hiring – Senior IT Support Specialist (End User Computing & Manufacturing Systems) – Temple, TX, USA

Bizoforce is hiring a Senior IT Support Specialist with strong expertise in end-user computing, desktop support, and manufacturing IT environments. The ideal candidate will have hands-on experience supporting PC/Mac systems, troubleshooting complex issues, and ensuring smooth IT operations in production environments. This role is best suited for professionals who can provide L2/L3 support, manage enterprise IT systems, and contribute to operational efficiency and business continuity.

Experience
Level: Senior IT Support Specialist
Experience Required: 7–12 Years

Key Responsibilities

• Install, configure, and support desktops, laptops, and peripherals (PC & Mac)
• Troubleshoot hardware, software, and network issues across environments
• Support manufacturing and production IT systems
• Manage OS installations, upgrades, and configurations
• Provide onsite, remote, and phone-based technical support
• Administer mobile devices (iOS/Android) and MDM platforms
• Maintain documentation, knowledge base, and service desk records
• Train end users on systems, tools, and best practices
• Lead small IT projects and cross-functional initiatives
• Perform root cause analysis and implement preventive solutions
• Support after-hours production environments when required

Required Skills

• End User Computing (Windows & macOS)
• Desktop & Laptop Support
• Active Directory
• Networking Fundamentals (DNS, DHCP, IP)
• Hardware & Peripheral Troubleshooting

Preferred Skills

• Mobile Device Management (MDM)
• Manufacturing IT Systems
• IT Certifications (CompTIA A+, etc.)
• Strong communication and leadership skills

Assignment Details

• Role: IT Support Specialist
• Primary Skill: End User Computing
• Location: Temple, TX, USA (Onsite)
• Employment Type: Sub Contract (C2C)