Hiring for Microsoft Exchange Server Administrator in Bangalore

Roles and Responsibilities

As an Exchange Server Administrator, the candidate will be responsible for:

Microsoft Exchange Server Management

Manage and maintain Exchange Server infrastructure, including installation, configuration, and regular updates. Monitor server health and performance, proactively troubleshooting issues. Implement and manage mailbox databases, email address policies, and distribution groups. Handle service outages, escalations, and complex issues related to Exchange Server.

Security & Compliance

Implement email security measures, including anti-spam, anti-malware, and email encryption. Ensure compliance with data security regulations for email communications. Perform regular security assessments and audits.

High Availability & Disaster Recovery

Configure and manage high availability features, including Database Availability Groups (DAGs), to ensure fault tolerance. Perform regular backups and disaster recovery planning.

Cross-Team Collaboration

Collaborate with other IT teams to integrate Exchange with systems like Active Directory, Skype for Business, and SharePoint. Work with teams to plan and execute email migrations, including upgrades or cloud-based solutions like Microsoft 365.

Training & Mentoring

Provide technical guidance and mentoring to junior team members. Develop and deliver training programs to upskill team members on Exchange Server technologies.

Troubleshooting and Escalations

Investigate and resolve complex email-related issues escalated from Level 1 and Level 2 support engineers. Provide on-call support for critical incidents. Optimize server performance and handle resource utilization to plan for capacity upgrades.

Documentation & Best Practices

Maintain documentation for Exchange Server configurations and procedures. Enforce security best practices and compliance policies for email communication.

Skills

Mandatory Skills

Exchange Server Management: Expertise in installation, configuration, and management of Microsoft Exchange Server infrastructure. High Availability & Disaster Recovery: Knowledge of DAGs (Database Availability Groups) and disaster recovery processes. Security Measures: Proficiency in anti-spam, anti-malware, and email encryption. Collaboration Tools: Experience integrating Exchange Server with Active Directory, Skype for Business, SharePoint, and other systems. Troubleshooting & Escalation Management: Ability to manage service outages and complex technical issues independently. Performance Optimization: Knowledge of resource utilization, capacity planning, and server optimization.

Good to Have Skills

Hybrid Exchange Environments: Experience with hybrid Exchange setups, particularly integration with Office 365. Email Archiving Solutions: Familiarity with solutions like Enterprise Vault and SMTP archiving. Email Migration Tools: Experience using email migration tools and strategies. Third-party Security Solutions: Familiarity with tools like FireEye, DLP, etc., for enhanced email security. Vendor Certifications: Any relevant vendor-specific certifications or training in Exchange Server technologies. Training & Mentoring: Experience in mentoring and upskilling teams.