Hiring for ServiceNow Architect (Telecom Domain) in Pune, Nagpur, or Bangalore

Job Description (Roles and Responsibilities)

The ServiceNow Architect will be responsible for the following:

Platform Expertise: Expertise in ServiceNow architecture, OMT platform capabilities, Service Catalog, Flow Designer, configuration, integration, REST API Explorer, Workspace, and Dashboard. Service Blueprints: Creation and management of service blueprints. Governance: Ensure architecture governance and ServiceNow implementation best practices. Business Prototypes: Interpret business requirements and create prototypes. Standards & Guidelines: Establish platform standards and guidelines, ensuring architectural techniques and approaches are approved.

Technical Reviews: Review detailed application, software, and system components across various technology stacks.

Solution Development: Ensure that architectural solutions meet both technical and functional requirements. System Improvements: Review existing system architecture and recommend improvements. Change Requests: Investigate and scope change requests, estimate the work required, and determine timeframes. Architectural Design: Conduct architectural analysis, evaluation, and design of systems to solve complex business and technical problems.

Scalable Solutions: Ensure robust and scalable solutions are delivered to meet business needs. Governance and Standards: Implement architectural governance, standards, and metrics for monitoring and improving architecture.

Team Guidance: Ensure that the team understands the implications of requirements on the ServiceNow platform.

Mandatory Skills

ServiceNow Platform Architecture

Domain

Telecom

Work Location

Pune, Nagpur, or Bangalore

Working Model

Hybrid (WFO/WFH)

Shift Work

Not exactly in shifts, but working hours will need to extend to overlap with US onshore hours.

Number of Openings: 1

Assignment Duration: 6 Months

Total Years of Experience: 10+ Years (Telecom Domain)

Relevant Years of Experience: 5+ Years of Implementation Experience in ServiceNow OMT, CSM, TSM, ITSM