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Hiring for Zscaler Production Support Specialist in Hyderabad
Confidential
India Work from office Full-time Posted 22 months ago
Job Description
Roles and Responsibilities
Monitor service availability and health via the Zscaler dashboard. Manage requests, incidents, and changes. Collect event logs and manage alerts. Proactively calibrate security rules and access policies on the Zscaler platform. Ensure Zconnector app availability on endpoints. Prepare monthly ITSM compliance reports.
Mandatory Skills
Expertise in Zscaler ZIA (Zscaler Internet Access) and ZPA (Zscaler Private Access).
Desired/Secondary Skills
ServiceNow experience. Domain: Services
Work Location: Hyderabad
Work Arrangement: Work From Office (WFO)
Assignment Duration: 3 months initially, with the potential for extension to 6 or 12 months
Total Years of Experience Required: 5 to 8 years
Relevant Years of Experience Required: 2 to 4 years
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Job Information
Employment Type Full-time
Work Mode Work from office
Hiring Organization Confidential
Job Location India
Skills Required