About
Result-driven and detail-oriented Analyst with 4+ years of professional experience in data validation and operations. Aiming to leverage a robust foundation in enterprise SQL platforms, Python, and Business Intelligence tools to transition into a dedicated Data Analyst position. Seeking to deploy advanced data modeling, data cleansing, systematic ETL pipelines, and strategic reporting to turn complex raw data ecosystems into structured, actionable business intelligence.
Skills & Expertise (31)
Work Experience
Data Validation Analyst / Associate Operations Processor
Wells Fargo
Apr 2022 - Present
Analyzed large, business-critical financial datasets utilizing structured SQL queries for deceased customer credit card account maintenance pipelines. Executed rigorous end-to-end data validation protocols to handle death verifications and calculate precise outstanding credit card dues, minimizing corporate risk exposure. Managed high volumes of operational documentation and systemic data entries under strict regulatory compliance windows with a 100% precision threshold. Handled high-value money movements and balance transfers securely across target customer financial accounts with zero margin for error. Formulated ad-hoc tracking sheets and automated workbook models in Excel to assist management in capacity tracking and daily queue allocation metrics.
Customer Service Representative / Operations Support
Sutherland
Jul 2021 - Dec 2021
Tracked customer account queries, logged operational tickets, and systematically documented recurring issue patterns within corporate CRM systems. Applied exploratory data tracking on qualitative customer feedback arrays to identify product friction trends, directly contributing to an enhancement in overall service quality frameworks.
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Skills (31)
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