Aashish Adakmol

Cybersecurity & IT Operations Engineer | Admin & Facility Executive

PibyThree Consulting Services Pvt Ltd

May 2024 - Present

Led ISO 27001 compliance activities including control implementation, risk assessment, and audit evidence collection across IT systems. Implemented Privileged Access Management (PAM) policies to secure administrative accounts and reduce unauthorized access risks. Configured email authentication protocols (DMARC, DKIM, SPF), significantly reducing phishing and spoofing incidents. Enforced MFA and RBAC across the Microsoft 365 tenant; administered users, licenses, mailbox security, and conditional access policies. Managed endpoint monitoring, vulnerability scanning, and patch deployment using Action1 to ensure system security and software compliance. Managed firewall and network security operations across Pune and Mumbai offices and remote client sites. Created SOPs, incident reports, and technical documentation to improve support efficiency and knowledge transfer. Provided L1–L2 IT support to internal users, resolving hardware, software, access, and system issues within defined SLAs. Handled secure onboarding and offboarding processes applying least-privilege access principles. Supported IT operations and infrastructure stability including device setup, access management, and routine maintenance. Managed end-to-end IT inventory and facility operations, ensuring seamless asset lifecycle management. Managed end-to-end facility operations for two office locations (Pune & Mumbai), including infrastructure planning, workstation arrangement, and utilities setup. Led new office setup from scratch: vendor coordination, procurement, access control, visitor logs, and administrative documentation. Coordinated vendors for maintenance, security, housekeeping, internet, and office supplies; managed purchase orders and billing verification. Ensured workplace health, safety, and security compliance across all managed locations. Standardized record-keeping processes to improve operational efficiency.