About
Motivated and detail-oriented Computer Science graduate with experience in Java, SQL, API validation, application support, backend troubleshooting, and software testing. Experienced in analyzing application issues, validating API responses, troubleshooting production incidents, and working with development and QA teams to identify and resolve defects. Strong foundation in Core Java, Object-Oriented Programming concepts, SQL, backend validation, and software development practices. Eager to build expertise in Java backend development, Spring Boot, RESTful APIs, and modern application development while contributing to a collaborative software engineering team.
Skills & Expertise (28)
Work Experience
Enterprise Engineer
Blackhawk Network Private Limited
Mar 2025 - May 2026
Provided application and production support by investigating incidents and resolving technical issues within defined SLA timelines. Analyzed application behavior, logs, API responses, and system data to identify and troubleshoot technical issues. Performed API validation using Postman to troubleshoot request/response issues and verify service functionality. Used SQL queries to validate backend data and investigate data-related issues during incident resolution. Collaborated with developers, QA engineers, and technical teams to reproduce issues, identify root causes, and verify fixes. Supported application releases by performing functional and regression validation to ensure application stability. Identified software defects and participated in issue analysis and resolution activities. Managed and prioritized support tickets while coordinating with relevant teams for timely resolution. Maintained technical documentation, troubleshooting details, test results, and knowledge-base information. Contributed to improving application reliability by analyzing recurring incidents and supporting corrective actions.
Education
Bachelor of Technology – Computer Science and Engineering - Ramireddy SubbaRamireddy Engineering College, JNTUA
2020 - 2024 · Afghanistan
State Board – 12th MPC - Narayana Junior College
2018 - 2020 · Afghanistan
Board of Primary Education - Ratnam High School
2017 - 2018 · Afghanistan
Certifications
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Skills (28)
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