About
Cybersecurity professional with 4+ years of experience in enterprise security operations, cloud security engineering, and risk management. Skilled in triaging 20+ incidents/month, CSPM reviews, and zero-trust architecture aligned with NIST CSF, ISO 27001, and MITRE ATT&CK. Experienced with Azure Security Center, GCP Security Command Center, CrowdStrike Falcon, and Microsoft Sentinel. Pursuing Google Cloud Professional Cloud Security Engineer certification; proficient in DevSecOps, IAM lifecycle, SIEM/SOAR, and translating security controls into business-aligned guidance.
Skills & Expertise (41)
Work Experience
Technical Support Engineer
247.ai Customer Private Limited
Sep 2021 - Jul 2022
Provided L2 enterprise support, managed user access controls and vulnerability resolution for 200+ users; reduced vulnerability backlog by 40% through endpoint security tool deployment.
Technology Operations Analyst II
Wells Fargo
Oct 2022 - Oct 2024
Investigated 100+ security incidents over 2 years (TCP/IP, DNS, VPN, firewall analysis); contributed to 20% reduction in repeat incidents through root cause documentation. Performed deep-packet analysis with Wireshark to identify IoCs, supporting incident response and digital forensic investigations. Maintained endpoint security, AV validation, and patch compliance across 400+ endpoints — achieving 98% patch compliance aligned to CIS Benchmarks. Assessed vulnerabilities using CVSS scoring; delivered prioritised remediation plans addressing critical/high findings within SLA windows.
Technology Operations Associate III
Wells Fargo
Nov 2024 - Present
Led triage of 20+ monthly security incidents via ServiceNow; reduced avg. resolution time by 25% through structured RCA and enterprise policy enforcement aligned to NIST CSF. Improved threat detection coverage by 30% across 500+ endpoints using CrowdStrike Falcon and Tanium; advised operations teams on endpoint and cloud security best practices. Conducted CSPM reviews of Azure and VDI environments (Intune, Citrix, VMware Horizon), identifying 15+ gaps with remediation recommendations mapped to CIS Benchmarks. Administered IAM lifecycle and RBAC controls for 300+ accounts via Active Directory and ServiceNow, ensuring secure provisioning and audit compliance across enterprise systems. Collaborated with 5+ infrastructure and application teams to enforce controls and translate risk findings into business-aligned remediation roadmaps.
Education
Bachelor of Arts – Hospitality Administration & Management - University of West London, IIHM
- 2020 · Afghanistan
Certifications
Google Cloud Professional Cloud Security Engineer
· 2026
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Availability Details
Visa Status
H1B
Relocation
Open to Relocation
Skills (41)
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