About
SOC Analyst L1 with hands-on experience in 24/7 security operations, alert triage, threat hunting, and incident response using Splunk Enterprise Security, CrowdStrike Falcon, and Cortex XSOAR. Proven ability to reduce false positives by 20% through detection tuning. Skilled in investigating security alerts, endpoint threats, and authentication anomalies using MITRE ATT&CK framework. Strong background in access management and enterprise support operations.
Skills & Expertise (20)
Work Experience
Customer support
Concentrix
Oct 2020 - Mar 2021
Provided technical support for enterprise and consumer systems. Troubleshoot Windows OS, hardware, and software issues. Used remote tools to resolve security and system-related incidents. Hardware diagnostic via ePSA. Maintained SLA compliance and incident documentation. Consistency to maintain FCR(First call resolution). Documentation and knowledge base.
SOC Analyst L1
Scubel Soft Services
Apr 2024 - Present
Monitored security events using Splunk Enterprise Security in a 24/7 SOC environment. Reduced false positives by 20% through detection rule tuning. Performed alert triage and investigation to identify true security incidents. Used CrowdStrike Falcon to isolate compromised hosts and contain threats. Created, managed, and updated security incidents and tickets using ServiceNow ticketing system. Conducted proactive threat hunting using MITRE ATT&CK framework. Automated alert enrichment using Cortex XSOAR playbooks. Investigated endpoint, network, and authentication-related security alerts.
Associate Software Engineer
Inter Globe Technology
Apr 2021 - Mar 2024
Managed user access, roles, and permissions following least privilege principles. Worked with ServiceNow and Salesforce for enterprise operations. Automated workflows and improved operational efficiency. Created reports and dashboards for monitoring system and business performance. Performed data integrity checks and database maintenance. User access provisioning and de-provisioning: Access control and identity management. Working with enterprise IT systems and security controls.
Education
Engineering (EX) - Oriental College of Technology
2015 - 2019 · Afghanistan
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Availability Details
Visa Status
Citizen
Relocation
Depends on Offer
