About
Quality Analyst with 3 years of dedicated QA experience (5 years total in IT) across Restaurant Technology and Insurance domains, specializing in Manual, API, and Database Testing for Web, Android, and POS/Kiosk platforms. Proven track record of executing 150-300 test cases per release, reducing post-release defects through rigorous regression and exploratory testing, and validating third-party API integrations. Skilled in Postman, SQL/DBeaver, Jira, and BrowserStack, with hands-on Agile Scrum experience in cross-functional teams. Currently building automation capability in Playwright with TypeScript to transition toward hybrid manual-automation QA roles.
Skills & Expertise (28)
Work Experience
Quality Analyst
Kayana Technology LLP
Jul 2025 - Present
Own end-to-end manual testing of EPOS, mPOS, Kiosk (Android APKs), and web-based restaurant ordering applications, covering order placement, menu management, modifiers, discounts, taxes, payments, and refunds. Execute 150-300 test cases per release across Functional, Regression, Smoke, Sanity, and Exploratory cycles for Android and Web platforms, maintaining high regression coverage ahead of every release. Design and run API test cases in Postman for order, payment, and refund endpoints; cross-validate response data against MySQL records in DBeaver to catch data-integrity defects before production. Perform cross-browser and cross-device compatibility testing on BrowserStack across multiple device/browser combinations, eliminating UI-breaking defects prior to release. Monitor crash reports and application logs via Firebase to support root-cause analysis and prioritize high-impact defects. Log, triage, and track defects in Jira through to resolution, partnering closely with developers to keep turnaround times low during sprint cycles. Drive Agile ceremonies - Sprint Planning, Daily Stand-ups, Sprint Reviews, and Retrospectives - within a cross-functional team of 10+ engineers, PMs, and designers. Conduct production smoke testing after every deployment to verify critical business workflows before customer exposure. Prepare and maintain test cases, execution reports, and release documentation for stakeholder visibility.
Software Development Engineer in Test - I
Impact Guru Technology Ventures Pvt. Ltd.
Mar 2023 - Jun 2025
Owned end-to-end manual testing for the PolicyGuru insurance platform across multiple product releases. Validated third-party insurance API integrations (ManipalCigna, Star Health) end-to-end, verifying policy issuance, premium calculation, and data-sync accuracy. Designed, reviewed, and executed Functional, Regression, Smoke, Sanity, and Exploratory test cases, improving defect-catch rate ahead of release cycles. Performed API testing in Postman and validated backend data through DBeaver/SQL queries, ensuring business-rule compliance across policy workflows. Verified payment workflows and core business logic to ensure a seamless, error-free customer experience. Tracked and resolved defects in Jira, coordinating with cross-functional teams to keep resolution times within sprint targets. Participated in Sprint Planning, Backlog Grooming, Daily Stand-ups, Sprint Reviews, and Retrospectives. Compiled test execution reports, defect summaries, and release status updates for stakeholder decision-making. Executed post-deployment production smoke testing to verify critical functionality before customer impact.
Mapping Analyst
Datamatrix Technologies Private Limited
Jun 2021 - Feb 2023
Mapped and validated insurance products and policy configurations against business requirements, ensuring accuracy prior to implementation. Analyzed client data and mapped source-to-target systems while maintaining data accuracy and consistency. Partnered with Business Analysts and stakeholders to resolve mapping discrepancies and clarify requirements. Conducted data quality checks to ensure completeness, consistency, and integrity of mapped information across multiple insurance products. Prepared mapping documents, functional specifications, and implementation documentation used by delivery teams.
Education
Bachelor of Engineering, Computer Engineering - Mumbai University
- 2020 · Afghanistan
Certifications
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Skills (28)
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