About
Data Analyst with hands-on experience in SQL, Power BI, Python, Excel, Tableau, and MySQL. Transitioning from IT operations into analytics, with experience in data cleaning, dashboard development, business reporting, and SQL-based data analysis. Passionate about transforming data into actionable insights to support business decision-making. Seeking Data Analyst, SQL Developer, or Business Intelligence roles.
Skills & Expertise (15)
Work Experience
Data Analytics Job Simulation (Forage)
Deloitte
Jul 2026 - Jul 2026
Completed a virtual job simulation focused on data analytics and forensic technology. Analyzed business datasets to identify trends and generate actionable insights. Applied Excel functions to classify employee equality scores and automate data categorization. Performed data cleaning, validation, and analysis to support business decision-making. Presented findings in a clear and structured format using data-driven recommendations.
IT Support Executive
Eliza Power Industries
Mar 2023 - Jan 2026
Reduced average issue-resolution time by troubleshooting hardware/software faults across end-user systems, sustaining operational uptime for the business. Cut asset-reconciliation discrepancies by redesigning IT inventory and service-log tracking into a standardized, audit-ready format. Delivered advanced Excel-based service reporting to management, surfacing usage and failure trends that informed proactive maintenance decisions. Maintained SLA compliance across support tickets by coordinating directly with vendors and cross-functional stakeholders on escalations and procurement.
Inside Sales Executive
Technovert
Jan 2022 - Jun 2022
Built a pipeline of qualified leads by researching and prospecting via ZoomInfo and LinkedIn, feeding structured data into HubSpot CRM. Improved follow-up conversion through consistent CRM-based tracking and stakeholder reporting to the sales team.
Education
B.E. Electronics and Communication Engineering - Chandigarh University
2018 - 2022 · Afghanistan
Intermediate - Navy Children School
2017 - 2018 · Afghanistan
Matriculation - Navy Children School
2015 - 2016 · Afghanistan
Certifications
No certifications added yet
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Citizen
Relocation
Open to Relocation
Skills (15)
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