About
Data Analyst and Financial Operations professional with nearly two years of experience in high-volume account processing, workflow optimization, and large-scale data validation. Currently pursuing a Master of Computer Applications (MCA) specializing in Artificial Intelligence & Data Science to bridge operational expertise with advanced technical solutions. Proficient in Python, SQL, Power BI, and Tableau, with a track record of building interactive analytics dashboards and translating raw datasets into actionable business insights.
Skills & Expertise (25)
Work Experience
Knowledge Specialist, Financial Operations (Data & Reporting Analyst)
Mphasis
Jan 2024 - Present
Performed comprehensive MAO Gatekeeping and Breakdown, validating and auditing an average of 200+ high-volume financial account requests per week to ensure complete operational accuracy and strict regulatory compliance. Processed diverse financial portfolios — Individual, Beneficiary IRA, 401(k), Personal Trust, Estate, TAMP/CSCS, and TAMP QRP accounts — across 3,000+ accounts with zero critical compliance infractions. Analyzed, categorized, and prioritized incoming caseloads for onshore and offshore teams of 10 members, optimizing workload distribution to sustain 100% SLA compliance over 18+ consecutive months. Conducted quality control checks and data validation on 500+ files/month, reducing escalations on priority onshore files by an estimated 20% and lowering downstream processing errors.
Education
Master of Computer Applications (MCA) – Specialization in AI & Data Science - Manipal University Jaipur
- 2027 · Afghanistan
Bachelor of Computer Applications (BCA) - Savitribai Phule Pune University
- 2024 · Afghanistan
Certifications
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Skills (25)
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