Aryan Singh
Infrastructure Monitoring Engineer
Skills & Expertise (15)
Work Experience
Infrastructure Monitoring Engineer
Hexaware Technologies Ltd.
08-2023 - Present
Designed and maintained monitoring strategies for 2,000+ servers and applications, achieving 99.95% uptime. Implemented automation scripts for log analysis and alert remediation, reducing false positives by 30%. Optimized alert thresholds and escalation policies, cutting MTTR (Mean Time to Resolve) by 25%. Integrated monitoring tools with ServiceNow, enabling automated ticket generation and faster incident response. Led root cause analysis (RCA) sessions, providing actionable insights to reduce recurring incidents. Delivered weekly and monthly SLA performance reports to stakeholders.
Education
Bachelor of Computer Applications
2020 - 2023 · India
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Open to Relocation
