About
Results-driven Data & Health Operations Analytics Specialist with 6 years of progressive experience across health operations, data management, and analytics. Proven track record in building BI dashboards (Tableau, Power BI, Excel), data cleaning pipelines (Python/Pandas), and cloud infrastructure (AWS). Hands-on expertise in healthcare compliance, SLA monitoring, and cross-functional team leadership. Adept at transforming fragmented operational data into centralised, executive-ready insights that accelerate decision-making and reduce manual reporting effort.
Skills & Expertise (22)
Work Experience
Health Operations Analyst
Accenture
Mar 2025 - Oct 2025
Oversaw high-volume Medicare & Commercial data processing with 98%+ accuracy, ensuring operational excellence and regulatory compliance. Developed and maintained Excel, PowerPoint, and BI tools for real-time KPI monitoring, enabling data-driven decisions for senior management. Conducted quality audits and root cause analysis (RCA) to identify process errors, implement corrective actions, and reduce recurring defects. Served as Process Trainer โ onboarded and upskilled new team members on healthcare data workflows, quality standards, and compliance requirements. Collaborated cross-functionally to define data requirements, streamline workflows, and align deliverables with evolving client expectations.
Health Operations Associate
Accenture
Sep 2021 - Feb 2025
Performed the duties of Analyst, led the team by providing knowledge transfer and actionable feedback to improve their performance. Analyzed client healthcare operations data to identify inefficiencies, enabling targeted process improvements that reduced turnaround time. Supported development of operational reports and data summaries, contributing to leadership reporting and business insight initiatives. Consistently met SLAs and client deliverables through effective prioritisation and process discipline across dynamic project environments.
Transaction Processing Associate
Forte Solutions
Oct 2019 - Aug 2021
Performed accurate, high-volume Medicare and claims data entry in strict compliance with healthcare guidelines, achieving consistent quality benchmarks. Processed Medicare enrollment activities with focus on data accuracy, timeliness, and adherence to Annual Enrollment Period (AEP) deadlines. Maintained peak productivity during high-volume periods, demonstrating strong organisational skills managing large datasets efficiently.
Education
Bachelor of Science - The New College
2016 - 2019 ยท Afghanistan
Certifications
No certifications added yet
Interested in this developer?
Profile Score Breakdown
Profile Overview
Availability Details
Relocation
Open to Relocation
Skills (22)
Click a skill to find developers with the same skill