About
A Service Now Administrator is a crucial role within an organization, responsible for the efficient operation, configuration, and maintenance of the Service Now platform. This platform is widely used for IT service management, workflow automation, and various other business processes.
Skills & Expertise (14)
Work Experience
Service Now Administrator
WNS
Dec 2024 - Present
Responsibilities include logging, tracking, and managing incidents, providing assistance to customers and internal staff.
Service Now Administrator
Tech Mahindra
Jan 2024 - Nov 2024
Build performance analytics dashboards, collaborate with stakeholders, handle customer issues, provide assistance and training.
Service Now Administrator
IBM India Pvt.Ltd
Feb 2022 - Mar 2023
Administer and configure the Service Now platform, collaborate with stakeholders, configure SLAs, develop and maintain documentation.
Software Developer
TCS
Nov 2021 - Jan 2022
Developed and maintained applications to handle financial data and generate reports.
Data Analyst
Good Data Lab
Dec 2019 - Jul 2020
Data collection, cleaning and preprocessing, creating reports and dashboards, working closely with cross-functional teams.
Education
Masters of Computer Applications - Rvr And Jc College Of Engineering
- 2019 · Afghanistan
Certifications
No certifications added yet
Interested in this developer?
Profile Score Breakdown
Profile Overview
Availability Details
Visa Status
Citizen
Relocation
Open to Relocation
Skills (14)
Click a skill to find developers with the same skill
