Divakar Gupta
Data Analyst
About
Detail-oriented analyst with 2+ years of experience collecting, organizing, cleaning, and validating data from multiple systems, and translating findings into clear reports and actionable insights. Proficient in SQL querying and Microsoft Excel for data analysis, trend identification, and performance reporting. Experienced compiling KPIs, operational metrics, and status reports to support business and technical decision-making. Skilled in identifying data discrepancies, coordinating with cross-functional teams to resolve issues, and maintaining accurate documentation of processes and findings. Comfortable working independently and collaboratively in a remote environment, managing multiple analytical tasks while meeting deadlines.
Skills & Expertise (33)
Work Experience
Associate
HCLTech
Jun 2025 - May 2026
Collected, organized, and analyzed data from cloud, database, and infrastructure sources to identify trends, patterns, and inconsistencies, supporting accurate technical and business reporting. Used SQL querying and log analysis to investigate data discrepancies and system anomalies, coordinating with relevant teams to resolve issues and maintain data quality. Compiled and maintained status reports and performance metrics in ServiceNow, tracking operational KPIs and recurring issues to inform stakeholder decisions. Communicated analytical findings and insights clearly to stakeholders and clients, translating technical issues into actionable summaries. Collaborated with cross-functional and remote teams (infrastructure, security, application) to ensure data consistency and support business requirements. Maintained accurate documentation of processes, datasets, and troubleshooting methodologies to build organizational knowledge and support process improvement. Managed multiple assigned tasks and priorities independently while meeting deadlines in a remote work setting, and mentored junior team members on analytical best practices. Followed data privacy, security, and confidentiality guidelines when handling sensitive data and identity information.
Associate Engineer
MRCC Transformation Solutions Pvt Ltd
Mar 2024 - May 2025
Performed SQL-based diagnostics and system log analysis to analyze datasets, identify patterns and inconsistencies, and support root cause investigation. Compiled detailed trend analysis, status reports, and performance metrics on ticket volumes, resolution times, and recurring issues using Microsoft Excel, informing management decisions. Supported Microsoft 365 and Azure administration, including data validation and quality checks for user and identity records to maintain accuracy and consistency. Identified data discrepancies and coordinated with relevant teams to resolve issues, translating business requirements into structured analytical tasks. Prepared clear summaries based on analytical findings and communicated observations to stakeholders and business teams. Coordinated with remote and cross-functional teams to maintain data consistency and quality across platforms. Assisted in improving existing reporting and analytical processes, identifying automation opportunities and driving adoption of best practices.
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Availability Details
Visa Status
Citizen
Relocation
Open to Relocation
Skills (33)
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