Tania Banerjee

Data Analyst

Kolkata, India $50/hr Remote Full-time 6+ yrs exp 100 · Outstanding

About

Results-driven Data Analyst with 6+ years of experience transforming production data into measurable business outcomes. Skilled in SQL, Python, TensorFlow, Tableau, Power BI, and Advanced Excel. Developed and implemented expertise in deep learning, computer vision, NLP, ETL pipelines, data visualization, and ML solutions deployed via Streamlit. Strong problem-solving, A/B testing, statistical analysis, and remote collaboration skills. Seeking remote Data Analyst roles.

Skills & Expertise (40)

SQL Advanced

8.3/10

Years Exp

Machine Learning Advanced

8.1/10

Years Exp

Python Advanced

8.0/10

Years Exp

ETL Advanced

8.0/10

Years Exp

Deep Learning Advanced

8.0/10

Years Exp

Data Visualization Intermediate

7.5/10

Years Exp

Business Intelligence Intermediate

7.5/10

Years Exp

Tableau Intermediate

7.5/10

Years Exp

Power BI Intermediate

7.0/10

Years Exp

Statistical Analysis Intermediate

7.0/10

Years Exp

A/B testing Intermediate

6.5/10

Years Exp

Process Improvement Optimization Agile stakeholder communication Cross-functional Leadership SLA Management Dashboard Development Data Validation Data Wrangling Data Cleaning Report Automation KPI Tracking Data Storytelling Predictive Analytics EDA Model Evaluation Albumentations Feature Engineering TF-IDF Random Forest VGG16 Transfer Learning Remote Collaboration Problem-solving Streamlit NLP Advanced Excel Computer Vision TensorFlow

Work Experience

Senior Associate – Order Management (Data Analyst)

Wipro

Jan 2023 - Present

Performed & deployed end-to-end management of 100+ daily telecom orders with 99.2% SLA compliance; developed ETL data pipelines improving lifecycle accuracy across billing and service teams. Reduced order turnaround time by 22% by analyzing 50,000+ records in SQL; built, implemented & delivered 3 KPI dashboards in Excel & Tableau, cutting manual reporting time by 40%. Conducted predictive trend analysis on SLA breaches, achieved reduction of 15+ escalations/month; led Agile cross-functional collaboration across 4 teams, generating process improvements. Designed & created data validation and cleaning processes on 50,000+ records maintaining 99%+ billing accuracy; improved & automated dashboard development cutting report generation by 35%.

Customer Service Associate

Tech Mahindra

May 2020 - Jan 2023

Managed & performed resolution of 80+ daily customer queries with 97% resolution rate; analyzed & identified 5 failure patterns, achieving 18% reduction in repeat issues over 6 months. Developed & implemented structured data records and ETL workflows; collaborated across teams delivering solutions that established optimized compliance, KPI reporting and process adherence.