About
Operations Analyst with 8+ years of experience in business operations and MIS reporting. Expert in order lifecycle management, payment reconciliation, and data tracking. Currently pursuing an MBA in Business Analytics, targeting roles as an MIS Analyst, Business Operations Analyst, or Junior Business Analyst to leverage my expertise in data-driven operational efficiency.
Skills & Expertise (16)
Work Experience
Operations Analyst
Learning Providers Pvt Ltd (Ulurn.in)
Jan 2021 - Present
Managing operational workflows for 900+ monthly orders. Maintaining MIS reports for sales tracking. Reconciling 2500+ payment transactions. Managing backend operations of 150+ digital products. Creating and managing 1000+ promotional coupons. Coordinating with 50+ vendors and faculty to streamline operations. Maintaining master operational tracking sheets and database backup coordination. Using basic SQL for data verification and extraction. Coordinating student issue resolution and checking system compatibility. Communicating product updates to sales teams and verifying website pricing/descriptions.
Business Operations Executive
Learning Providers Pvt Ltd (Ulurn.in)
Jan 2019 - Dec 2020
Managed CRM workflows and lead tracking. Maintained order tracking reports. Coordinated between sales and support teams. Supported onboarding and access processes. Maintained CRM data accuracy. Supported operational reporting preparation.
Backend Operations Executive
Learning Providers Pvt Ltd (Ulurn.in)
Apr 2017 - Dec 2018
Managed backend product updates for over 150+ digital courses. Configured complex pricing structures and promotional coupons for seasonal campaigns. Performed comprehensive payment transaction checks to ensure financial accuracy. Supported refund verification processes to maintain high student satisfaction. Extracted and organized data for weekly operational and sales reports. Supported daily database backup activities to ensure data integrity and security.
Education
MBA in Business Analytics - Manipal Academy of Higher Education
2026 - 2028 · Afghanistan
B.Tech in Computer Science and Engineering - Maulana Abul Kalam Azad University of Technology (MAKAUT)
2011 - 2015 · Afghanistan
Certifications
No certifications added yet
Interested in this developer?
Profile Score Breakdown
Profile Overview
Availability Details
Visa Status
Citizen
Relocation
Open to Relocation
Skills (16)
Click a skill to find developers with the same skill
