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Sabyasachi

Sabyasachi

Operations Analyst

Kolkata, West Bengal, India 8+ yrs exp 90 · Outstanding

About

Operations Analyst with 8+ years of experience in business operations and MIS reporting. Expert in order lifecycle management, payment reconciliation, and data tracking. Currently pursuing an MBA in Business Analytics, targeting roles as an MIS Analyst, Business Operations Analyst, or Junior Business Analyst to leverage my expertise in data-driven operational efficiency.

Skills & Expertise (16)

Operations Management Advanced
8.5/10
9
Years Exp
Microsoft Excel Advanced
8.1/10
9
Years Exp
CRM Systems Advanced
7.9/10
7
Years Exp
Basic SQL Google Sheets Business operations CRM Operations Stakeholder Management issue resolution MIS Reporting Transaction Reconciliation Vendor Coordination Operational Reporting English Bengali Hindi

Work Experience

Operations Analyst

Learning Providers Pvt Ltd (Ulurn.in)

Jan 2021 - Present

Managing operational workflows for 900+ monthly orders. Maintaining MIS reports for sales tracking. Reconciling 2500+ payment transactions. Managing backend operations of 150+ digital products. Creating and managing 1000+ promotional coupons. Coordinating with 50+ vendors and faculty to streamline operations. Maintaining master operational tracking sheets and database backup coordination. Using basic SQL for data verification and extraction. Coordinating student issue resolution and checking system compatibility. Communicating product updates to sales teams and verifying website pricing/descriptions.

Business Operations Executive

Learning Providers Pvt Ltd (Ulurn.in)

Jan 2019 - Dec 2020

Managed CRM workflows and lead tracking. Maintained order tracking reports. Coordinated between sales and support teams. Supported onboarding and access processes. Maintained CRM data accuracy. Supported operational reporting preparation.

Backend Operations Executive

Learning Providers Pvt Ltd (Ulurn.in)

Apr 2017 - Dec 2018

Managed backend product updates for over 150+ digital courses. Configured complex pricing structures and promotional coupons for seasonal campaigns. Performed comprehensive payment transaction checks to ensure financial accuracy. Supported refund verification processes to maintain high student satisfaction. Extracted and organized data for weekly operational and sales reports. Supported daily database backup activities to ensure data integrity and security.

Education

MBA in Business Analytics - Manipal Academy of Higher Education

2026 - 2028 · Afghanistan

B.Tech in Computer Science and Engineering - Maulana Abul Kalam Azad University of Technology (MAKAUT)

2011 - 2015 · Afghanistan

Certifications

No certifications added yet

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Profile Score Breakdown

📷 Photo 10/10
📄 Resume 10/10
💼 Job Title 10/10
✍️ Bio 10/10
🛠️ Skills 20/20
🎓 Education 10/10
⏱️ Experience 15/15
💰 Rate 0/5
🏆 Certs 0/5
Verified 5/5
Total Score 90/100

Profile Overview

Member sinceMay 2026

Availability Details

Visa Status

Citizen

Relocation

Open to Relocation