Back to Developers
Himanshu Patra

Himanshu Patra

Data Analyst

Mohali, India 1+ yrs exp 89 · Excellent

About

Results-oriented junior Data Analyst with hands-on experience in Python, SQL, and Power BI, complemented by 2+ years in data-driven client operations. Skilled in exploratory data analysis (EDA), data cleaning, DAX modelling, and dashboard development. Demonstrated ability to translate raw data into actionable business insights. Seeking to leverage analytical and BI capabilities in an AI & Analytics environment focused on data-informed decision-making.

Skills & Expertise (26)

Power BI Intermediate
7.3/10
2
Years Exp
Python Intermediate
7.1/10
2
Years Exp
Pandas Intermediate
6.9/10
2
Years Exp
NumPy Intermediate
6.9/10
2
Years Exp
MySql Intermediate
6.7/10
2
Years Exp
Data-driven decision making Business Process Improvement KPI development Dashboard Design Data Storytelling Microsoft 365 GitHub Git Jupyter Notebook Statistical Analysis Preprocessing Data Cleaning Predictive Analytics Exploratory data analysis Advanced Formulas VLOOKUP Pivot Tables Microsoft Excel Power Query Data Modelling DAX

Work Experience

Technical Support Executive — Data & Operations

Teleperformance (Client: GoDaddy)

May 2024 - Jun 2025

Collected, validated, and maintained configuration data for 100+ enterprise clients, achieving 99.9% data accuracy and contributing to uninterrupted system uptime. Monitored product usage KPIs and adoption metrics, identifying behavioural trends that informed process improvements and increased customer satisfaction scores by 15%. Conducted root-cause pattern analysis on recurring client incidents; implemented data-backed process optimisations that reduced issue recurrence by 20%. Gathered and structured feature feedback from 100+ enterprise accounts, translating operational pain points into prioritised product improvement recommendations for cross-functional teams.

Business Analyst (Digital Advertising)

eClerx

Jul 2023 - May 2024

Managed and optimised digital advertising accounts, analysing campaign performance data to identify cost-saving opportunities — delivering a 20% reduction in project expenses. Executed data-driven content strategy and account restructuring, resulting in a 21% uplift in sales performance across managed accounts.

Education

Master of Computer Applications (MCA) - Chandigarh University

2021 - 2023 · Afghanistan

Bachelor of Computer Applications (BCA) - Panjab University

2018 - 2021 · Afghanistan

Certifications

IBM Data Analytics Professional Certificate

Coursera / IBM · 2025

Interested in this developer?

Profile Score Breakdown

📷 Photo 10/10
📄 Resume 10/10
💼 Job Title 10/10
✍️ Bio 10/10
🛠️ Skills 20/20
🎓 Education 10/10
⏱️ Experience 9/15
💰 Rate 0/5
🏆 Certs 5/5
Verified 5/5
Total Score 89/100

Profile Overview

Member sinceMay 2026

Availability Details

Visa Status

Citizen

Relocation

Open to Relocation