About
Data analyst who likes digging into data until finding the real reason behind a problem, not just the obvious symptom. Experienced in performing exploratory analysis, building Business Intelligence dashboards in Power BI and turning findings into clear recommendations for both technical and non-technical stakeholders. Uncovered a specific customer segment driving almost half of all churn in a retention analysis. Spent three and a half years building technical solutions with high accuracy and strong quality ratings, which shaped a careful, detail first approach to every dataset.
Skills & Expertise (28)
Work Experience
Subject Matter Expert (EE)
Chegg India Pvt. Ltd.
Sep 2022 - Mar 2026
Delivered 300+ solutions to electrical engineering problems, maintaining 81%+ accuracy and a 4.5/5 average quality rating. Promoted to Expert Reviewer and validated 500+ solutions, scoring each solution against a 30+ parameter SOP to ensure quality, consistency, and integrity of the published content. Scored every parameter against fixed severity bands rather than personal judgment, keeping quality audits consistent across every solution reviewed. Tracked review status and time per solution in Excel to report on throughput and performance, sustaining up to 30 reviews a day across a 500+ item backlog. Maintained documentation of the Excel based scoring SOP, updating it with corrections and new edge cases found during review so standards stayed consistent as the rubric evolved.
Education
Data Analytics Course - Learnbay Institute
2024 - 2025 · India
Gate Exam Preparation - Gate Academy, Made Easy
2018 - 2024 · India
Bachelor of Electrical Engineering - LDRP - ITR (Kadi Sarva Vishwavidyalaya)
2014 - 2018 · India
Certifications
Data Analytics
Learnbay · 2026
Excel: Managing and Analyzing Data
Linkedin Learning (PMI) · 2026
SQL for Data Analysis
Linkedin Learning · 2026
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Skills (28)
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