About
Data Analysis expert with 6+ years of experience delivering analytics solutions, building interactive dashboards, and driving data-informed decisions. Proven expertise in SQL, Python, and Power BI to extract insights from complex datasets, identify trends, and translate findings into actionable recommendations for leadership. Skilled in data analysis, statistical techniques, and basic machine learning. Experience collaborating with cross-functional teams to build dashboards, optimize processes, stakeholder management, and support decision-making.
Skills & Expertise (23)
Work Experience
Senior Subject Matter Expert (Data Analyst)
Chegg India
Jan 2021 - Oct 2025
Built Power BI dashboards and complex SQL queries (1M+ records) to track KPIs in real time, cutting manual reporting by 30+ hours/month and improving operational efficiency. Automated reporting workflows reducing manual effort significantly. Analyzed 1,000+ users monthly to reduce churn by 30%, supported A/B testing (Python/SQL) to improve quality by 20%, and presented strategic recommendations to leadership and cross-functional teams (Product, Ops, Eng).
Subject Matter Expert (SME)
Chegg India
Apr 2019 - Dec 2020
Performed data extraction, transformation, and analysis using SQL and Excel to evaluate content quality and user engagement metrics, maintaining 92% accuracy and driving a 30% improvement in customer satisfaction scores. Identified data inconsistencies and process inefficiencies, providing structured feedback that reduced duplicate efforts by 40% and improved operational efficiency.
Education
Master of Science – Computer Science - SDNB Vaishnav College for Women
- · Afghanistan
Bachelor of Education – Computer Science - SRM University
- · Afghanistan
Bachelor of Science – Computer Science & Mathematics - Dev Sanskriti Vishwavidyalaya
- · Afghanistan
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Skills (23)
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