About
Detail-oriented and analytical BSc IT graduate with 7 months of professional client-facing experience managing structured data pipelines, validating accuracy, and maintaining data integrity. Technically proficient in writing relational SQL queries, building interactive Power BI dashboards following data visualization best practices, and utilizing Advanced Excel (Pivot Tables, VLOOKUP/XLOOKUP, formulas, and charts) to perform trend analysis, identify patterns, and uncover business insights. Demonstrates strong logical thinking, problem-solving skills, and a proactive attitude toward documentation and process improvement. Highly adaptable and fully equipped to work independently in a remote environment to support data-driven decision-making.
Skills & Expertise (31)
Work Experience
Customer Service Executive (Data & Operations Support)
Pristine e-Teleservices
Mar 2025 - Oct 2025
Independently structured and maintained an Excel-based data pipeline managing 300+ active client records, applying data cleaning techniques to ensure high data consistency and organization. Safely accessed client-related repositories to collect, categorize, and tag stakeholder records with accurate metadata, preserving strict data integrity. Translated complex technical specifications into clear, actionable briefs for senior non-technical stakeholders, facilitating weekly business review alignment with high precision. Conducted 100+ structured client outreach calls utilizing targeted data elicitation techniques, consistently exceeding operational performance targets by 15% to 200% through strategic pipeline prioritization.
Education
BSc in Information Technology - Viva College, University of Mumbai
2021 - 2025 · Afghanistan
Certifications
Data Analyst Skill Certification
oneroadmap · 2026
Interested in this developer?
Profile Score Breakdown
Profile Overview
Availability Details
Visa Status
Citizen
Relocation
Open to Relocation
Skills (31)
Click a skill to find developers with the same skill
