Back to Developers
JR

Jelda Raviprakash

Client Associate POS Application Support

Hyderabad, Telangana, India
60
Profile Score

About

Ambitious and detail-oriented finance and accounting professional with hands-on experience in back-end support, financial reporting, and data management. Proficient in SQL and Microsoft Excel, with a strong foundation in data integrity, process optimization, and team leadership. Proven ability to troubleshoot system issues, generate analytical reports, and collaborate cross-functionally to enhance organizational efficiency. A proactive problem-solver with a passion for learning and growth in dynamic, fast-paced environments.

Skills & Expertise (6)

SQL Intermediate
6.2/10
0.8
Years Exp
5
Proficiency
3
Experience
10
Recency
6
Demand
Microsoft Excel Intermediate
5.9/10
0.8
Years Exp
5
Proficiency
3
Experience
10
Recency
6
Demand
Financial Analysis Intermediate
5.7/10
0.8
Years Exp
5
Proficiency
3
Experience
10
Recency
6
Demand
Data Management Intermediate
5.7/10
0.8
Years Exp
5
Proficiency
3
Experience
10
Recency
6
Demand
Team Leadership Intermediate
5.7/10
0.8
Years Exp
5
Proficiency
3
Experience
10
Recency
6
Demand
Effective Communication Intermediate
5.7/10
0.8
Years Exp
5
Proficiency
3
Experience
10
Recency
6
Demand

Work Experience

Client Associate POS Application Support

Eretail Cyber Tech Private Limited

01-2024 - Present

Led and managed a back-end support team, driving collaboration and maintaining high service standards. Wrote and optimized complex SQL queries to support report generation, data extraction, and system troubleshooting. Identified and resolved issues related to SQL syntax, permissions, data integrity, and large dataset handling. Troubleshot and corrected data anomalies in performance reports across multiple formats (PDF, Excel, CSV). Ensured application and report compatibility with different operating systems and software environments. Collaborated with cross-functional teams including IT, finance, and customer service for seamless operations. Provided regular performance insights and documentation through automated SQL-driven reporting. Conducted team training sessions and developed materials to enhance skill sets and application knowledge. Proactively addressed report generation failures, data mismatches, and external connection issues.

Certifications

Effective Communication

Great Learning Academy · 2024

Strengthened verbal and written communication, enhancing the ability to deliver clear feedback and interact professionally with teams and clients.

Interested in this developer?

Profile Score Breakdown

📷 Photo 0/10
📄 Resume 10/10
💼 Job Title 10/10
✍️ Bio 10/10
🛠️ Skills 11/20
🎓 Education 0/10
⏱️ Experience 9/15
💰 Rate 0/5
🏆 Certs 5/5
Verified 5/5
Total Score 60/100

Profile Overview

Member sinceJan 2026

Availability Details

Visa Status

Other

Relocation

Not Open to Relocation

Skills (6)

SQL Microsoft Excel Financial Analysis Data Management Team Leadership Effective Communication