About
Cybersecurity-trained Analyst (L1) with hands-on experience in security monitoring, phishing analysis, endpoint security, and vulnerability assessment. Strong background in IT support with 4+ years of experience supporting Windows and macOS environments. Skilled in alert triage, incident documentation, and supporting enterprise security operations.
Skills & Expertise (27)
Work Experience
L2 Senior Technical Support Engineer
Conserve Info Tech
May 2021 - Sep 2024
Managed laptops, desktops, printers, and enterprise software installations, worked across Windows, Shared Services, and Azure domains, performed system builds using WDS/SCCM, handled backups and supported senior leadership meetings.
Field Engineer & Backup Onsite Support
Wipro
Mar 2019 - Apr 2020
Delivered onsite IT support and remote troubleshooting using LogMeIn.
Security Analyst L1
Adxor Pvt Ltd
Apr 2025 - Jan 2026
Supported VIP Mac and Dell Prime users, performed NMAP scans, basic VAPT activities, and security monitoring, assisted with vulnerability management and endpoint hygiene tasks, maintained security documentation and reports.
Desktop Support Engineer (L1/L2)
Karvy
Apr 2020 - May 2021
Provided desktop troubleshooting, OS installation, and hardware replacement support.
Education
Advanced Executive Program in Cyber Security
- 2024 · Afghanistan
Diploma in Hardware & Networking - Jetking
- 2019 · Afghanistan
B.Com - Mumbai University
- 2021 · Afghanistan
