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Skills & Expertise (12)
Work Experience
Field Collection Executive
City Services (A vendor unit of HDFC Bank)
May 2022 - Present
Managing field collections, customer follow-ups, and payment recovery activities for overdue loan accounts while consistently supporting monthly collection targets. Maintaining and updating customer payment records in Microsoft Excel with hands-on experience in VLOOKUP, data validation, and reconciliation of payment clearance data. Creating Pivot Tables and MIS reports to track collection performance, pending accounts, payment status, and daily productivity metrics.
Education
Bachelor of Engineering - Electrical and Electronics Engineering - Jeppiaar SRR Engineering College
2017 - 2021 · Afghanistan
Certifications
Certification in Data Analytics
Illinois Tech Us · 2026
Certification in Data Analytics
Entri Elevate · 2026
Certification in Advanced Level in Spoken English
English Partner · 2025
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Skills (12)
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