Pratham Joshi

Junior Data Analyst

Chennai, India 2+ yrs exp 85 · Excellent

About

Junior Data Analyst candidate with hands-on project experience in SQL, Excel, and Power BI, including data cleaning, DAX-based measure development, and interactive dashboard design. Brings 2.5+ years of client-facing business operations experience at Vakil Search, with strong stakeholder communication, account analysis, and analytical problem-solving skills now applied to data analysis and business intelligence work.

Skills & Expertise (31)

Excel Advanced

8.0/10

2.5

Years Exp

SQL Intermediate

7.5/10

2.5

Years Exp

Power BI Intermediate

7.5/10

2.5

Years Exp

Data Manipulation Intermediate

7.0/10

2.5

Years Exp

Data Visualization Intermediate

7.0/10

2.5

Years Exp

Python Intermediate

6.5/10

2.5

Years Exp

Business Analysis KPI development Interactive Dashboards Data Validation ETL Trend Analysis DAX Jira Draw.io AWS Tableau CRM Tools Measures Data Modeling Power Query Data Cleaning Dashboarding Slicers PivotTables XLOOKUP Aggregations Subqueries Window Functions CTEs Joins

Work Experience

Customer Relationship Manager

Vakil Search

Oct 2023 - Apr 2026

Analyzed account data across a 250-client portfolio to identify retention risk and expansion opportunities, informing proactive account management decisions across the customer lifecycle. Proactively managed client relationships to minimize escalations, and investigated the high-priority cancellations that did occur — distinguishing process-driven issues from service issues and resolving them efficiently. Maintained accurate, well-organized customer data within internal CRM platforms and collaborated with internal stakeholders to communicate account status, escalation outcomes, and process issues clearly and on schedule.