Shivani K

Jodhpur, Rajasthan, India 0+ yrs exp 61 · Good

About

Passionate about solving business challenges through data-driven insights and process improvements. Brings cross-functional experience across multiple business verticals and a strong analytical mindset, with a track record of identifying opportunities, improving operations, and delivering meaningful business impact.

Skills & Expertise (5)

Process Mapping Intermediate

6.5/10

Years Exp

Continuous Improvement Intermediate

6.0/10

Years Exp

CRM Intermediate

6.0/10

Years Exp

Shopify Intermediate

5.5/10

Years Exp

SWOT Intermediate

5.5/10

Years Exp

Work Experience

Management Trainee

Bharat Petroleum Corporation Limited (BPCL)

May 2026 - Jul 2026

Completed cross-functional rotations across Retail, Lubricants, LPG, Aviation, Refinery, Non-Fuels, and I&C. Identified operational inefficiencies, customer pain points, and process improvement opportunities through field immersions. Conducted competitor benchmarking, highway studies, and assessments across 20+ retail outlets, evaluating customer behavior. Formulated recommendations for Retail, Lubricants, Non-Fuels, LPG, and I&C by synthesizing field insights and analysis.

Summer Intern

Cloudnine Hospital

Apr 2025 - Jun 2025

Thoroughly analyzed 500+ patient records using Process Mapping and RCA techniques, reducing turnaround time by 15%. Built comprehensive dashboards using Balanced Scorecard concepts, enabling real-time performance insights. Designed and deployed patient feedback forms, analyzing responses from over 100+ patients to boost engagement. Recommended impactful process improvements via Continuous Improvement principles, boosting overall OPD efficiency.

Management Intern

Shree Art and Culture

Jan 2025 - Jan 2025

Managed email communication and maintained relationships with international clients (CRM). Managed product listings across Etsy and other platforms with attention to detail. Supported website management with updates and Shopify product maintenance. Delivered quality work on time with quick adaptability to new tools and processes.

Business Development Intern

Picoides Designs Pvt. Ltd

Apr 2024 - Jun 2024

Conducted market research and analysis using SWOT and Segmentation frameworks to identify high-value events. Generated, qualified and nurtured high-potential leads, driving consistent and sustainable business development. Engaged diverse clients with tailored solutions via Consultative Selling, improving conversion rates and satisfaction.