About
Dynamic IT professional with extensive experience at IBM and Kyndryl, excelling in Linux server management and virtualization. Proven ability to enhance system reliability and reduce resolution times through effective incident management and proactive monitoring. Skilled in Bash scripting and SLA management, ensuring optimal performance and compliance in high-pressure environments.
Skills & Expertise (21)
Work Experience
Associate System Administrator
Kyndryl India Pvt Ltd
Sep 2021 - Sep 2023
Install, set up, and maintain Linux servers and systems, ensuring high availability and performance, to minimize downtime and support business continuity. Maintain frequent system backups and recovery methods. Apply patches, upgrades, and security updates promptly to keep systems up to date, reducing vulnerabilities, and maintaining compliance. Scheduled and executed automated tasks using CRON jobs to optimize system performance, and reduce manual intervention. Hands-on experience with virtualization technologies (e.g., VMware, and KVM). Configure network interfaces, assign IP addresses, and manage DNS/DHCP settings. Setting up and configuring network components, such as routers, switches, and firewalls. Troubleshooting boot-related issues, including the recovery of lost root passwords, and fixing bootloader problems. The ability to quickly diagnose and resolve system outages, performance bottlenecks, and other technical problems minimizes downtime and maintains business continuity. Worked in a Linux team of 20 on over 1000+ servers, performing daily administrative tasks. Providing 24/7 support for critical system issues, reducing the average resolution time by 20%, and improving system reliability. Handling high-priority issues and resolving the issues as per the SLAs.
Associate Technical Engineer
IBM
Sep 2020 - Aug 2021
Providing remote IT infrastructure support, resolves technical issues (problem/change tickets) for clients, analyzes problems, and collaborates with teams. Emphasize 24/7 production support, adherence to ITIL frameworks, and the use of ITSM tools like ServiceNow and IBM maximo. Troubleshooted system sluggishness due to CPU and network issues, improving performance by 35%.
Education
Bachelor of Technology in EEE - Shri Vishnu Engineering College for Women
2016 - 2020 · Afghanistan
Certifications
No certifications added yet
Interested in this developer?
Profile Score Breakdown
Profile Overview
Availability Details
Visa Status
Need Sponsorship
Relocation
Depends on Offer
Skills (21)
Click a skill to find developers with the same skill
