Kanika Kakkar
Data Analyst
About
Detail-oriented Data Analyst with 2+ years of experience in reporting, customer operations, and data analysis at Muthoot Finance Limited. Skilled in Power BI, Excel, SQL, and data visualization to deliver actionable insights and automate reporting processes. Strong experience in dashboard development, KPI analysis, and data transformation to support business decision-making.
Skills & Expertise (20)
Work Experience
Customer Operations & Reporting Analyst
Muthoot Finance Limited
Nov 2022 - Mar 2025
Prepared daily, weekly, and monthly performance reports for branch and regional teams using MS Excel. Developed interactive Power BI dashboards to track branch-wise loan performance, productivity, and business KPIs. Cleaned and transformed raw data using Power Query and built calculated measures using DAX. Automated reporting workflows to reduce manual effort and improve reporting accuracy. Collaborated with stakeholders to gather requirements and present insights for management decision-making. Managed customer operations and sales support processes with a focus on data accuracy and reporting compliance.
Education
Master of Business Administration (MBA – Finance) - Guru Jambheshwar University (G.J.U.)
2021 - 2023 · Afghanistan
Bachelor of Commerce (B.Com) - Guru Jambheshwar University (G.J.U.)
2018 - 2021 · Afghanistan
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Skills (20)
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