About
Production Support Engineer with 1 year of experience in SBI EDMS Production Support environment at TCS. Skilled in IBM WebSphere Application Server, IBM FileNet, IBM Content Navigator, Linux troubleshooting, log analysis, Oracle SQL, and incident management. Experienced in production monitoring, application support, root cause analysis, and handling 60+ enterprise banking applications.
Skills & Expertise (28)
Work Experience
Production Support Engineer
Tata Consultancy Services (TCS)
Apr 2025 - Present
Providing production support for SBI EDMS applications and banking document management systems. Working on IBM WebSphere Application Server (WAS), IBM FileNet, and IBM Content Navigator for issue troubleshooting and monitoring. Performing log analysis using Linux commands and server logs to identify production issues and root causes. Executing Oracle SQL queries for data validation, issue investigation, and report generation. Monitoring application health, analyzing API/access logs, and coordinating with infrastructure and database teams during incidents.
Education
Master of Computer Application (MCA) - JSPM’s Rajarshi Shahu College Of Engineering
- 2024 · Afghanistan
Bachelor of Computer Science - C.T. Bora College, Shirur
- 2022 · Afghanistan
Certifications
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Skills (28)
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