About
Data professional with 3+ years' experience collecting, cleaning, and reporting on operational data at Accenture, backed by an M.Sc. in Data Science. Skilled in building dashboards and reports in Excel and Power BI, writing SQL queries to pull and join data, and identifying trends and anomalies to support business decisions. Comfortable handling ad-hoc data requests and documenting metrics clearly for stakeholders.
Skills & Expertise (22)
Work Experience
Analyst – Operational Analytics & Reporting
Accenture
Jun 2023 - Present
Collected, cleaned, and organised operational data from multiple sources (Excel, SQL exports) to prepare accurate daily, weekly, and monthly reports for stakeholders. Built and maintained executive-level dashboards in Power BI and Excel (Pivot Tables, Power Query, advanced formulas) to track KPIs and support data-driven decisions. Identified trends, patterns, and SLA-compliance anomalies in operational data, applying statistical and root-cause analysis to flag risk and impact. Supported ad-hoc data requests from business teams and Technical Managers, including risk and impact analysis for Change Advisory Board (CAB) reviews. Maintained documentation of reports, KPI definitions, and metrics to ensure consistency and accuracy across teams.
Education
M.Sc. Data Science - VIT University
2024 - 2026 · Afghanistan
B.Sc. Mathematics - CMS College
2020 - 2023 · Afghanistan
Certifications
ITIL Foundation Certificate in IT Service Management
AXELOS · 2024
Microsoft 365 Certified: Fundamentals (MS-900)
Microsoft · 2024
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Skills (22)
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