Kirk Matoza
Coupa Consultant
About
Coupa Consultant with 7 years of experience in Coupa Implementation and Post-Production Support. Expertise in Coupa system configurations, enhancements, regression testing, impact assessment, troubleshooting, and end-user support. Strong skills in procurement, compliance, finance, and accounting standards. Adept at incident management, ERP integrations, and cross-functional collaboration to deliver user-centric solutions.
Skills & Expertise (18)
Work Experience
Coupa Consultant
Cognizant
November-2022 - Present
Maintain Coupa system configurations and solution design documentation, ensuring seamless change management and upgrade implementations. Customize SIM forms, approval chains, blockers, custom fields, chart of accounts, lookups, punchouts, and invoice presentations for optimized procurement workflows. Configure and test supplier’s cXML invoicing capabilities and ensure integrated invoice creation. Assist suppliers in creating and testing the invoice creation via SFTP using csv file loading. Ensure master data is up to date to ensure accurate entries and reduce errors during the integration. Proactively monitor, analyze, and resolve integration errors between Coupa and ERP systems, ensuring seamless data flow and minimal disruption to procurement operations. Oversee Coupa release management, ensuring minimal business disruption across three major annual updates. Lead user acceptance testing (UAT), regression testing, and defect resolution for new Coupa functionalities, ensuring seamless implementation and minimal business disruption. Analyze business processes in the context of each Coupa platform release, identifying opportunities to enhance efficiency by leveraging new features and capabilities. Oversee the end-to-end management of Coupa Sandbox and Production instances, ensuring seamless synchronization between Business-as-Usual (BAU) operations and project environments. Optimize system configurations, and implement best practices to maintain stability. Provide Level 2 and Level 3 technical support, resolving escalations efficiently and within the SLA. Successfully upgraded Coupa from R35 to R41, ensuring seamless transition and system optimization. Led end-to-end Coupa integration projects, improving procurement efficiency and compliance.
Coupa Solution Architect
Valta Technology Group
July-2021 - November-2022
Led the design and architecture of Coupa implementations, ensuring solutions aligned with client business requirements and industry best practices. Developed end-to-end system integration strategies, ensuring seamless data flow between Coupa and ERP systems such as SAP and NetSuite. Created and maintained Functional Designs (FDs), Field Mapping Documents (FMDs), and Technical Designs (TDs) to document system configurations. Configured and customized Coupa modules (P2P, Sourcing, Expenses, SIM, CLM) to meet diverse client requirements. Led requirement-gathering sessions with cross-functional teams, analyzing business pain points and proposing Coupa-based solutions. Assisted clients in vendor onboarding and supplier management, leveraging Coupa Supplier Information Management (SIM). Worked on proof-of-concept (PoC) projects, demonstrating how Coupa capabilities can address specific business needs. Conducted training workshops and knowledge transfer sessions for business users and IT teams. Provided post-go-live hypercare support, troubleshooting configuration issues and refining business processes. Advised clients on Coupa release upgrades, identifying new features that could optimize business processes. Collaborated with IT teams to implement API-based integrations and custom middleware solutions. Led change management initiatives, ensuring smooth transitions and high adoption rates for new Coupa implementations.
Coupa Admin
Accenture
February-2018 - July-2021
Provided post-go-live support for Coupa implementations, ensuring stable system operations. Managed incident resolution, SLA adherence, and change management to minimize business disruptions. Assisted in P2P (Procure-to-Pay) and P2O (Procure-to-Order) implementations, including testing and validation. Provided email and phone support to clients, troubleshooting issues ranging from minor bugs to critical system failures. Conducted data monitoring and error resolution to ensure process accuracy and compliance. Ran and executed test scripts for quality assurance before software version releases.
