About
To contribute as a Data Analyst in a growth-oriented organization by leveraging my skills in data analysis, data visualization, and statistical thinking to derive meaningful insights from complex datasets. I aim to support data-driven decision-making, optimize business performance, and contribute to continuous improvement by identifying trends, patterns, and opportunities that add value to the organization.
Skills & Expertise (17)
Work Experience
Customer service executive
Envision Overseas Education Consultants
Present - Present
Guided prospective students and parents on overseas education opportunities. Explained admission, visa, and application support services, scheduled counseling sessions, followed up with leads, and coordinated communication between students and counselors.
Sales executive
SOTC Travel (Thomas Cook Ltd.)
Present - Present
Promoted international holiday packages to prospective customers, explained travel itineraries and package inclusions, and assisted clients in selecting suitable travel plans. Provided guidance on accommodation, visa, insurance, and booking-related services to support the sales process.
Customer service executive
Teleperformance Mumbai
Present - Present
Handled customer service operations for the Asian Paints loyalty program. Contacted contractors to verify contractor details, updated customer information, communicated reward point balances, and coordinated the delivery of gifts and vouchers by confirming address details and maintaining records in Excel.
Education
Bachelor of Science in Physics - SIES College Of Arts, Science & Commerce (Autonomous)
- 2026 · Afghanistan
Higher Secondary Certificate (HSC) - SIES College of Arts, Science and Commerce, Maharashtra State Board
- 2022 · Afghanistan
Certifications
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Skills (17)
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