Khu Shi

Junior Assistant

Mehrauli, Delhi-110032, India 3+ yrs exp 88 · Excellent

About

Motivated and hardworking professional with experience in administration, customer query handling, documentation, and coordination at SCERT Delhi. Good communication and interpersonal skills with the ability to interact with different people, manage responsibilities, and complete tasks within deadlines. A quick learner with a positive attitude, strong work ethic, and willingness to take on new responsibilities.

Skills & Expertise (30)

Verbal Communication Intermediate

8.0/10

Years Exp

Email Intermediate

8.0/10

Years Exp

MS Word Intermediate

8.0/10

Years Exp

MS Excel Intermediate

8.0/10

Years Exp

Customer Query Resolution Intermediate

7.5/10

Years Exp

Time management Intermediate

7.5/10

Years Exp

Teamwork Intermediate

7.5/10

Years Exp

Complaint Handling Intermediate

7.5/10

Years Exp

Interpersonal skills Intermediate

7.5/10

Years Exp

Documentation Intermediate

7.5/10

Years Exp

Record Management Intermediate

7.5/10

Years Exp

Quick Learning Intermediate

7.0/10

Years Exp

Relationship building Intermediate

7.0/10

Years Exp

Problem Solving Intermediate

7.0/10

Years Exp

PowerPoint Intermediate

7.0/10

Years Exp

Data Verification Intermediate

7.0/10

Years Exp

Stakeholder Coordination Intermediate

7.0/10

Years Exp

active listening Intermediate

7.0/10

Years Exp

Relationship Management Intermediate

7.0/10

Years Exp

SQL Intermediate

6.5/10

Years Exp

Presentation Skills Intermediate

6.5/10

Years Exp

Power BI Beginner

5.5/10

Years Exp

HTML Beginner

5.5/10

Years Exp

CSS Beginner

5.5/10

Years Exp

Python Beginner

5.0/10

Years Exp

JavaScript Beginner

5.0/10

Years Exp

Tableau Beginner

5.0/10

Years Exp

Report Preparation Application Requirement understanding

Work Experience

Junior Assistant

STATE COUNCIL OF EDUCATIONAL RESEARCH AND TRAINING (SCERT)

Feb 2023 - May 2026

Handled queries and communication with students, applicants, teachers, departmental staff, and other stakeholders through phone, email, and official correspondence. Understood customer and stakeholder requirements, provided appropriate information, and coordinated with relevant departments for timely resolution. Maintained and verified large volumes of records and information while ensuring accuracy, completeness, and timely processing. Prepared official documents, reports, correspondence, and information for internal and external stakeholders. Coordinated with multiple departments to follow up on pending information, applications, records, and assigned tasks. Used MS Excel, MS Word, email, and digital systems for documentation, reporting, data management, and day-to-day operations. Managed multiple responsibilities simultaneously while working within organizational procedures and deadlines.

Data Entry Operator

PT. MADAN MOHAN MALVIYA GOVERNMENT HOSPITAL

Feb 2022 - Sep 2022

Interacted with staff and handled information-related requirements while maintaining professionalism and accuracy. Processed and verified large volumes of records and ensured accurate and timely completion of assigned work. Maintained digital and physical records and supported smooth day-to-day administrative operations. Worked effectively under time constraints while following organizational procedures and maintaining data confidentiality.